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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My indoor temp is reading 63. The heat setting is on 72. My

Customer Question

my indoor temp is reading 63. The heat setting is on 72. My house and furnace and heat pump are 2 1/2 years old. The furnace and heat pump are made by Trane. My house is in eastern Washington state where there is now 4 feet of snow and the temp outside is 14 degrees. I have flipped the switch for power to the furnace off and waited and then turned it back on. What else can I do? Why is it not heating up the house? Bonnie Larson
Submitted: 1 year ago.
Category: HVAC
Expert:  Daniel Plourde replied 1 year ago.

hi i am dan i can help you with this. have you tried turning it to emergency heat also make sure the outdoor unit is not buried in snow.