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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a Aprilaire 600 that is not working, the water is not

Customer Question

I have a Aprilaire 600 that is not working, the water is not getting to the water panel, I do here a faint click on the dial setting.
Submitted: 1 year ago.
Category: HVAC
Expert:  Phil replied 1 year ago.

The water flow is controlled by a solenoid valve in the water line that feeds the humidifier, the valve has 2 wires attached to it, locate that and send me a picture of it, use the paper clip icon on the right end of the tool bar above for that.

We can go from there.

Expert:  Phil replied 1 year ago.

Hello, I see a note 'expert rejected" I did not reject the phone call, its a glitch in the JA software which also tells me your payment method was rejected. Probably another bug, I will try to call you again in half an hour.