Hello, it seems the internet is a little slow today, but we can work with it, no problem.
In the event you you want a phone call I will attach an offer, it is optional, and it is $18 extra.
Meantime tell me the brand and model number of the equipment you have, about how old it is, and if you want to attempt a repair or at least a diagnosis, please attach a well focused, close up photo of the wiring diagram glued inside the service panel, the picture needs to be taken from straight on, in very good light.
You can use the paper clip- icon at the right end of the tool bar at the top of this dialog box to attach it here.,Include a picture of the thermostat wire connections to the printed circuit board in the same area.
If you have an error code showing, tell me what the code read out is on the wiring diagram or a sticker next to the diagram please.
If there is no paper clip-icon, look for the '+attach files' link at left of your send button.
I can mark it up with trouble shooting instructions.
We can go from there any way you wish.