How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask The Home Smithy Your Own Question
The Home Smithy
The Home Smithy, Handyman
Category: HVAC
Satisfied Customers: 9623
Experience:  Handyman
Type Your HVAC Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

Programmable Theremostat suddenly is blank. Getting cold

Customer Question

Customer: ***** ***** Programmable Theremostat suddenly is blank. Getting cold without heat! Richard
JA: Thanks. Can you give me any more details about your issue?
Customer: Can not see any batteries. Cover opens, then a swing panel then rear panel attached to wall. Was fine about 5 hours ago. Walked past and noticed a totally blank screen. Furnice blower was working but cool air
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to HVAC Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: OK Same issue as the customer question of 6 year ago
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: HVAC
Expert:  The Home Smithy replied 1 year ago.

Hi. I'm Smitty and I will be helping you with your problem.

What is the model number of the thermostat, please?

Customer: replied 1 year ago.
2 Bryant
Customer: replied 1 year ago.
Comfort Control, Programmable Thermostat
Expert:  The Home Smithy replied 1 year ago.

Thank you. Please stand by while I look this up for you.

Customer: replied 1 year ago.
No thank you
Expert:  The Home Smithy replied 1 year ago.

If your thermostat is not showing anything in the window I am sorry but it will need to be replaced. This is an older model that is not re-setable if the electronics fail.

Sorry for the bad news.