HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC

My name is ***** *****. I have a Rheem II gas furnace and

Customer Question
Customer: My name is *****...
Customer: My name is ***** *****. I have a Rheem II gas furnace and it's not working. Checked the breakers. Took off both panels. Now see that none of the lights are on on the circuit board. Like it's totally dead.???
JA: Thanks. Can you give me any more details about your issue?
Customer: 10 year old Rheem II gas furnace. Has been working just fine. Just noticed house was getting cold. Went down to check on pilot light, so removed top panel. There were no instructions. Only an off/on switch. Took off bottom panel and saw lights on circuit board but none were lit. Went to box outside to see if breaker has been flipped. It had not but I went ahead and cycled it. Went back to furnace and lights on that circuit board are still not on. It seems to have been off for a while as its cool to the touch.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to HVAC Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: How long?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 3 hours by:
12/16/2015
HVAC Technician: Phil, Mechanical Engineer replied 1 year ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,022
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, there is a door switch on the blower service panel that you must hold in manually when looking for error codes on the printed circuit board.

Next please attach a well focused, close up photo of the wiring diagram glued inside the service panel, the picture needs to be taken from straight on, in very good light.

You can use the paper clip- icon at the right end of the tool bar at the top of this dialog box to attach it here.,Include a picture of the thermostat wire connections to the printed circuit board in the same area.

If you have an error code showing, tell me what the code read out is on the wiring diagram or a sticker next to the diagram please.

If there is no paper clip-icon, look for the '+attachfiles'link at left of your send button.

I can mark it up with trouble shooting instructions.

We can go from there.

Ask Your Own HVAC Question
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,022
6,022 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,022 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
Goodman two stage gas furnace, 3 years old, currently is
goodman two stage gas furnace, 3 years old, currently is code in system status code says LO , its firing up but not staying on? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Which symbol on the Friedrich heating/cooling unit is for
Which symbol on the Friedrich heating/cooling unit is for heat? Thank you! … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
My boiler has E04 code but the reset wont work it apears
my boiler has E04 code but the reset wont work it apears that some water may have gotten to the display board … read more
Webb-Guy
Webb-Guy
tech.
73 satisfied customers
My lennox heater is not heating. The thermostat is set. I
The thermostat is set. I did not check the filter, but it is only 10 months old and the fan is running, when I just trun on the fan … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Carrier furnace 58mcb080-20 gas valve will not open... i
carrier furnace 58mcb080-20 gas valve will not open... i confirmed 24 volts going to valve... replaced the valve and same problem... i jumped 24 volts from the transformer and it opens no problem... n… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have 30 year old gas furnace (no air conditioner). the
Hi, i have 30 year old bryant gas furnace (no air conditioner). the problem is that the fan doesn't stop. searched internet and learned that mostly the problem is with the fan limit switch. however, i… read more
Webb-Guy
Webb-Guy
tech.
73 satisfied customers
My thermostat is cycling on and off vert frequently, about
my thermostat is cycling on and off vert frequently, about 20 to 30 seconds each … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a trane XL90 and it's not working properly. The
Hi there. I have a trane XL90 and it's not working properly. The igniter glows bright but once the gas valve opens (can hear it and smell it eventually) the glow stops and nothing happens. I have the … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I tried to install new Honeywell WiFi thermostat
Hi. I tried to install new Honeywell WiFi thermostat th9320wf5003. And it doesn't show display. In … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
We have a Weil-Mclain boiler that keeps going int lock out
Hello we have a Weil-Mclain boiler that keeps going int lock out mode. It runs for about 20 seconds and then shut off with a solid red light. We now have an amber and red solid light. Can you help? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Lady hru? I'm troubleshooting an American Standard Freedom
Good evening lady hru? I'm troubleshooting an American Standard Freedom 80 furnace that's indicated to me the thermal protection device is open. What do I need to do to fix the issue? … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
My remote doesn't communicate with my unit. Its not the
My remote doesn't communicate with my unit. Its not the remote and I tried to re sync them several times. No luck. The unit will not turn on … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
952 satisfied customers
I have a Honeywell propane furnace and the pilot is out.
I have a Honeywell propane furnace and the pilot is out. Iwhen the propane guy came today he said it was an automatic electrical light one but it's not on … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My furnace won't start. Furnace is in attic. I disconnected
Yes, I disconnected thermostat and read no voltage on any leads … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Im trying to add a c wire to a EB15e. I just bought this
I just bought this place and im trying to install a smart tem … read more
Daniel Plourde
Daniel Plourde
plumbing, hvac technichian
Vocational, Technical or Trade School
343 satisfied customers
I have a question about an electric tankless or on demand
hello, I have a question about an electric tankless or on demand water heater … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a 19.9 Rheem 120 volt water heater it does not have a
I have a 19.9 Rheem 120 volt water heater it does not have a drain valve . how do I drain it ? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Quiteside minisplit shows E1 code when I switch it to heat.
quiteside minisplit shows E1 code when I switch it to heat … read more
Daniel Plourde
Daniel Plourde
plumbing, hvac technichian
Vocational, Technical or Trade School
343 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x