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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Having problems with my mini split heat pump

Customer Question

Having problems with my mini split heat pump
Submitted: 1 year ago.
Category: HVAC
Customer: replied 1 year ago.
E1 error code with in 1 minute of turning mini split to heat mode then turns off
Expert:  Phil replied 1 year ago.

Hello, that is usually a 'communications error' on some models, that is not repairable by the vast majority of home owners.

If you can tell me the brand and model number of your outside unit, and how old it is...I can be more helpful.

Customer: replied 1 year ago.
it seems to be a re branded unit it is 24000 btu unit believe brand is airone was told uses lg condenser, I have noticed it says ambient temperature minimum id 50 degrees if it is colder than that outside could that make it not work?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Model number of outdoor unit cds-70h2a-t
Expert:  Phil replied 1 year ago.

Acceptance of the phone call offer is optional.

Expert:  Phil replied 1 year ago.

That is a Ramsung model, made by Chigo, a chinese brand.

It can be difficult to get service on those in most areas, they will sell to anyone and the cost is low enough that dealers in US can't make money supporting the brand.