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Hi.. let me see if I can help... that sounds like your auger motor.... it sounds like your control is bad... if you turn the unit off at the control and the machine still makes ice... if your ice level sensor was bad, the unit would stop when you turn it off... the controller is a part number 11-0589-21.
I would suggest having a service company take a look at the machine, depending on its age and how long its been in service it may be a good idea to have them go through it and clean the inner assy's when they change the control. If you are comfortable working on the unit, you can go to parts town and order parts or get manuals..
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