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Hi my name is***** will be glad to try to assist you today.
Could you start with giving me a little information on what the Furnace is doing
Does the Furnace light, then go out with in a few seconds ?
Ok filter is good and clean, and also have you watched the flame to make sure all burners are lighting with no hesitation ?
Understand, there is many things that can cause this issue, just trying to go through the route checks to make sure it is not something else.
1 - Make sure Filter is good and clean
2 - watch the flame to make sure all burners light with no hesitation.
Sorry to hear that it took that long, I just logged on and seen this request. if you like to follow up tomorrow that sounds great. Have a good night