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Troubleshooting often requires meters and test equipment.Do you have a multi meter for testing voltage? If not you can get an inexpensive one at Walmart for about 15 bucks, if you have or would like to obtain a meter to troubleshoot , I will be happy to guide you.Without a meter , there are a limited number of things we can check if you are able to do a visual inspection and can do some hands on troubleshooting.Please let me know and we can go from here.
OK let me get a manual and lets see what we can do without a meter. I have to step away just a few minutes but will be back shortly and we will see what we can do.
Let me know if you can get a meter or if you want to check a couple of things without a meter