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Category: HVAC
Satisfied Customers: 15153
Experience:  15yrs in the HVAC industry with certificates and degrees.
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Will. My Soleusair is squealing when condensation & A/C is

Customer Question

Hi will. My Soleusair is squealing when condensation & A/C is running. I'm female with no experience so can you tell me how to fix it please?
Submitted: 2 years ago.
Category: HVAC
Expert:  HVAC Guru replied 2 years ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

So when the unit is running the whole time it is squealing?

Customer: replied 2 years ago.
It's squeals during A/C mode & when getting condensation out of air. When fan is intake air it seems ok.
Expert:  HVAC Guru replied 2 years ago.

What is the model number?

Customer: replied 2 years ago.
HCA p12hp a
Expert:  HVAC Guru replied 2 years ago.

OK you need to call this number that unit may be under a recall the squealing may lead to a fan seizing up and the unit could possibly start on fire. There are a lot of issues with that unit.

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Customer: replied 2 years ago.
I didn't receive a recall on it. If I call the number will they replace this unit?
Expert:  HVAC Guru replied 2 years ago.

Yes they will either replace it or get you a refund.

Expert:  HVAC Guru replied 2 years ago.

I see this question is still open if there was nothing more I could do for you could you please rate my service using the star rating system thanks