How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Douglas Your Own Question
Douglas, HVAC Technician
Category: HVAC
Satisfied Customers: 3089
Experience:  Manufacture Rep for Major Brand, Technical Trainer, NATE
Type Your HVAC Question Here...
Douglas is online now
A new question is answered every 9 seconds

I have purchased an Edgestar portable air conditioner, Model

Customer Question

I have purchased an Edgestar portable air conditioner, Model No AP2000HS, Serial No(###) ###-#### ***** are two missing parts in the window kit, which are identified in your owner's manual as "1 grated adapter" and "1 exhaust cover". How can I obtain these parts? Otherwise the unit is fine and seems to work very well.
Submitted: 2 years ago.
Category: HVAC
Customer: replied 2 years ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Douglas replied 2 years ago.

To be clear, we are technical advisors and do not work for any of the brand suppliers. I cant say for sure if the caps come with the original unit or not, but they are available. Seems they should for sure. You can contact Edgestar directly and ask them to be sent (Choose Contact), or may order them from the same page.,default,pd.html