Have HVAC Questions? Ask an HVAC Expert for Answers
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here, I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so. Please be patient and often I will ask you questions to narrow down the issue to get you an accurate diagnosis.
Ok first make sure the red call light is on, if so check your snap discs to see if any of them have tripped open? Mainly number 1 and 2 snap discs. If one is open that is the issue. If not get back to me!
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Ok can you check for power to the feed motor? It may be bad.
OK so you have power to the motor, but the motor does not run correct? If so you have a bad motor.