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Help i just crash my carrier comfort zone control. it was

Customer Question
working fine till then....
help i just crash my carrier comfort zone control. it was working fine till then.
Submitted: 2 years ago.Category: HVAC
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Answered in 1 minute by:
8/30/2015
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 15,834
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

Hello, thanks for using this service I will be assisting you today. When you respond to me sometimes it may take me a bit to respond back as I am researching your issue and it takes time to type so please be patient.

When you say it crashed what has happened exactly?

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Customer reply replied 2 years ago
can you call my cell xxxxxxxxxx
Customer reply replied 2 years ago
system was working till i played with the sensors and now no fan or cool. had a hf 41 failure.
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

Ok that is a ZONE 2 temp sensor error, the sensor is reading shorted or open. You need to check the sensor and the wiring to the sensor you may have knocked something loos or created a bad connection to the controller. Check that and hopefully the sensor is still fine it may just be a loose connection.

We are on the honor system for our time, all I ask is please use the star rating link on your page to rate my service. This will allow you to get directly back to me for FREE followup questions anytime and tips are greatly appreciated thank you!

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Customer reply replied 2 years ago
Nothing was open to short just the control on wall. and the code is a dx cool
Customer reply replied 2 years ago
coil
Customer reply replied 2 years ago
but it still was working
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

So what code do you have on it now?

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Customer reply replied 2 years ago
hf 41 and i have no dx coil sensor
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

Do you have a volt meter?

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Customer reply replied 2 years ago
i have 10v to panel as well as 24 volts to stat
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

OK and it is saying DX coil sensor? Also can you shut the power off to the system for 1 full minute...maybe you just need to reboot it.

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Customer reply replied 2 years ago
I have gon e thru all factory setting and i must be missing something I did that too thanks
Customer reply replied 2 years ago
I think it has something to do with 1-9 on control
Customer reply replied 2 years ago
also 2 zone downstairs has fs o7 that is zone 2 ducting sensor but it has work like that for years.
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

What were you exactly doing when all this started?

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Customer reply replied 2 years ago
1-9 on the control s and t also Help;
Customer reply replied 2 years ago
trying to find out what code it was
Customer reply replied 2 years ago
No thanks
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

Ok no problem, I fully understand thanks for trying this service

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Customer reply replied 2 years ago
I just got a call from my bank one of 37.00 is ok but not the 18.00 one. Please cancel my service. Tom
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HVAC Guru
HVAC Guru
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Experience: 20yrs in the HVAC industry with certificates and degrees.

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