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Category: HVAC
Satisfied Customers: 14875
Experience:  15yrs in the HVAC industry with certificates and degrees.
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The DOWN button on the -Rodgers thermostat isn't working...

Customer Question

The gray DOWN button on the White-Rodgers thermostat isn't working... The UP button works fine...
Submitted: 2 years ago.
Category: HVAC
Expert:  HVAC Guru replied 2 years ago.

Hello, for one reason or another the thermostat touchpad has failed. Unfortunately there is no fix for this and you would just have to replace the thermostat. I wish I had better news for you on this, but it is common for the buttons to fail from time to time causing that issue. Please do not kill the messenger thanks.