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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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On one of my Kenmore A/C's I cannot get the electronic

Customer Question

On one of my Kenmore A/C's I cannot get the electronic temperature setting to
move. Can you help me?
Submitted: 1 year ago.
Category: HVAC
Expert:  Tim H. replied 1 year ago.

Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need.

Have you tried unplugging it for a while and then plugging back in?

Customer: replied 1 year ago.
NO,but I will.This is not central air. It is a through the wall unit.
Expert:  Tim H. replied 1 year ago.

I would give that a try. Might work.

Customer: replied 1 year ago.
Removing the plug from the wall and replacing it, as you suggested, didn't work. Other options?
Customer: replied 1 year ago.
Since you can't help resolve this A/C problem , cancel my request. I will contact Sears and get information on sending aservice man.