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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The gfci light is on and cannot be reset by tripping the

Customer Question

The gfci light is on and cannot be reset by tripping the breakers. I received an answer from an electrician, and he said I needed to ask HVAC. The air blows but the big unit outside is off.
Submitted: 2 years ago.
Category: HVAC
Expert:  AssuredElectrical replied 2 years ago.

Welcome. My name is ***** ***** would be glad to assist.

Please provide some more detail on the situation if you could.

1. The GFCI with the light, is this a receptacle you are referencing?

2. Can you look at the unit outside and see if there is a large box that has a disconnect for the outside unit to shut down power for working on the unit?

3.Do you have a 2 lead voltage tester with readout?

4. The electrician referenced, did they perform any testing at all?

As much of the details on the situation as it is will help.

Let me know and we can continue,