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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I came into our store today and our Venstar T2800 is stuck

Customer Question

I came into our store today and our Venstar T2800 is stuck at 87 degrees, cant get the down arrow to cool, green light is on, help!!!
Submitted: 1 year ago.
Category: HVAC
Expert:  Tim H. replied 1 year ago.
Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need.On page 79 of this manual it explains how to reset thermostat. You may want to try this first.
Customer: replied 1 year ago.
It took entirely too long for a response, the problem has been taken cRe of, i will contest any chxarges from jyour company.
Expert:  Tim H. replied 1 year ago.
Just FYI. your question was posted at 3:56PM on 7/31/15 and I responded at 4:19PM on 7/31/15.

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