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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My Rheem thermostat (I think series 300) is not working. does

Customer Question

My Rheem thermostat (I think series 300) is not working. does not respond to touch and none of the options are lighted. Looks "blank"
Submitted: 2 years ago.
Category: HVAC
Expert:  BillyHvac replied 2 years ago.
hello,
does the furnace have power, any light lit or sounds?
Customer: replied 2 years ago.
There was a red light on
Customer: replied 2 years ago.
not sure about the AC unit
Expert:  BillyHvac replied 2 years ago.
thank you...do you have a drain safety switch in the drain pipe?
Is there a pump or drain the unit drains into?
Customer: replied 2 years ago.
on the furnace or the AC and how would I know?
Expert:  BillyHvac replied 2 years ago.
furnace...there is a drain pipe from the furnace that always drains water when the ac runs
Customer: replied 2 years ago.
Let me follow the tubing back from the washtub it drains into. what should I look for?
Expert:  BillyHvac replied 2 years ago.
a pair of wires in the pipe,,,,a small pump unit on the floor...
Customer: replied 2 years ago.
let me check.
Expert:  BillyHvac replied 2 years ago.
standing by
Customer: replied 2 years ago.
Sent a request for you to call me
Expert:  BillyHvac replied 2 years ago.
Thank you,
unfortunately I am not currently set up for phone contact.
I will forward this another tech.
Thank you for your patience.
Customer: replied 2 years ago.
Ok so see the pump. What should I do?
Expert:  BillyHvac replied 2 years ago.
Is the pump full?
Customer: replied 2 years ago.
How can I check? It is setup to drain into my washtub
Expert:  BillyHvac replied 2 years ago.
kick the pump, move it...shake it...lift it if possible....is it full of water
Customer: replied 2 years ago.
Doesn't sound like it
Customer: replied 2 years ago.
Just so you know the tub where it drains is dry which is unexpected in this humidity

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