How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

Our reverse cycle keeps freezing on the inside at head uni

Customer Question

Our reverse cycle keeps freezing on the inside at head unit
Submitted: 2 years ago.
Category: HVAC
Expert:  Phil replied 2 years ago.
Hello, I need the brand and model number of the equipment and a description of it, is this a free standing heat pump, or a central air conditioning system. I need to know about how old the system is and as much other detail or pictures as you can provide. There are hundreds of options on the market. If you can use the paper clip icon above to attach a picture of the head unit freezing, that will help. We can go from there.