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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I had a new water heater installed last week however the pilot

Customer Question

I had a new water heater installed last week however the pilot light keeps going out every other day. I've had the installer plumber out several times to check and even call the manufacture and nothing is wrong with water heater. The plumber seems to think I have a draft in basement because he noticed that basement door closes by it's self, like air is sucking it close. How do I keep my pilot light from blowing out?
Submitted: 2 years ago.
Category: HVAC
Expert:  HVAC Guru replied 2 years ago.
How far does the chimney stack go before going outside?
Customer: replied 2 years ago.
I'm not sure would have to measure. How far should it go?
Expert:  HVAC Guru replied 2 years ago.
If it is a really short distance you could have a drafting issue, but it sounds like the pilot flame may be too small