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BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22514
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
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We have a Carrier Infinity 80 system. It is only 1.5 years

Customer Question

We have a Carrier Infinity 80 system. It is only 1.5 years old. The upstairs unit is not cooling. It says it is in cool mode, but it says AC is off and I don't know how to turn it to on again. This happened a few weeks ago also, but it corrected itself eventually.
Submitted: 2 years ago.
Category: HVAC
Expert:  BillyHvac replied 2 years ago.
if unit is the attic check for a tripped water alarm switch or safety pan alarm.
This will cut power to protect against water damage

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