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A new furnace was installed this winter.

Customer Question
When summer heat arrived, we...
A new furnace was installed this winter. When summer heat arrived, we tried to switch to the a/c but nothing happened. Then we discovered that the fan will only run on auto and not continuous on. The furnace blower will come on for several seconds and then go off. When we try to activate the a/c we only get a flashing snowflake icon on the thermostat that turns solid when blower is active. The ignite light goes on and off for minute over and over. We have checked the breakers and they did not trip. We tried a new thermostat but no change. The fuse looks ok. Any ideas?
Submitted: 3 years ago.Category: HVAC
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Customer reply replied 3 years ago
Forgot to say it is gas furnace
Answered in 34 minutes by:
6/7/2015
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 3 years ago
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 23,075
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Verified
hello,
is the furnace under warranty?
Billy
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Customer reply replied 3 years ago
It was supposed to be under warranty but the contractor sold his business after installing and new owner just hangs up on me
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 3 years ago
Ok,
will you be willing to check some wiring for me and report or post pictures?
I will want thermostat wiring and furnace wiring where thermostat wire attaches.
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Customer reply replied 3 years ago
I can try. Thanks
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 3 years ago
Keep me posted.
Billy
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Customer reply replied 2 years ago
I could not get an answer because I couldn't take pics. You charge me $22 for this. I feel cheated
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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,938
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Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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