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We have a White Rodgers thermostat that we think may just need…

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We have a White Rodgers...
We have a White Rodgers thermostat that we think may just need to be reset - AC unit is not starting, and we had a bad thunderstorm on Friday with lightning. Before calling a tech, wondered if there was a way to reset the thermostat to see if problem is there - nothing else seems to be wrong.
Submitted: 3 years ago.Category: HVAC
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Answered in 13 minutes by:
6/7/2015
HVAC Technician: gotoman for ac, HVAC Technician replied 3 years ago
gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5,358
Experience: 51 years of experience install design and repair of all makes and models of AC
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Russ here. Welcome. I am here to help. Please do not rate until you are satisfied with answer. Always available for follow up questions
Does fan run in on position. Heat pump or gas heat.
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HVAC Technician: gotoman for ac, HVAC Technician replied 3 years ago
Hold up and down button at same time and move selector switch from heat to off several times and this will reset thermostat
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Customer reply replied 3 years ago
That did reset the thermostat, but the AC unit did not kick on. I guess it's time to call the HVAC company. Thanks for the info, though - it was worth a try!
Customer reply replied 3 years ago
Fan does not run in either position. Not sure what kind of AC it is - new house, and previous owners left no info on the system...
Customer reply replied 3 years ago
Oh...sorry -- gas heat...
HVAC Technician: gotoman for ac, HVAC Technician replied 3 years ago
If you want yo open door on furnace and check the fuse on furnace board. It isa a 3 or 5 amp auto type. You can look thru hole in door and see if you have a red light flashing. Russ
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Customer reply replied 3 years ago
We actually have a boiler - the heat is radiant heat through the pipes in the slab floor. Is that suggestion relevant here?
HVAC Technician: gotoman for ac, HVAC Technician replied 3 years ago
Do you have a voltmeter. Russ
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Customer reply replied 3 years ago
I don't know if my husband has one or not. I think at this point we are going to need to just get an HVAC service person over to the new place. Thanks for all your help, though.
HVAC Technician: gotoman for ac, HVAC Technician replied 3 years ago
You are welcome. Russ
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