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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The outside cooling unit turned on, however it is not blowing

Customer Question

The outside cooling unit turned on, however it is not blowing any cold air. The unit is barely a year old. What would be a way to trouble shoot this?
Submitted: 2 years ago.
Category: HVAC
Expert:  Tim H. replied 2 years ago.
Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need.
Is the outside unit running? If so, check the suction line which is the larger of the two copper lines going into the unit and covered with black foam. Is it cold and sweating after the unit has run a while.
Customer: replied 2 years ago.
I am checking now. Yes the outside unit is in fact running. It is blowing air through the home but not cool air.
Customer: replied 2 years ago.
The lines are cold and sweaty
Customer: replied 2 years ago.
are you still assisting me?
Expert:  Tim H. replied 2 years ago.
Have you checked your furnace filter?
Customer: replied 2 years ago.
No I have not would that make a difference?
Customer: replied 2 years ago.
I know that it has not been changed in a year.
Expert:  Tim H. replied 2 years ago.
Lets try changing that first.
Customer: replied 2 years ago.
Ok
Expert:  Tim H. replied 2 years ago.
Then give it a while and see if this makes a difference.
Customer: replied 2 years ago.
Ok will do. Thank you
Expert:  Tim H. replied 2 years ago.
OK, thanks, ***** ***** back now, but later after the new filter has been in a while.
Customer: replied 2 years ago.
Ok I just checked with my husband. The filter was replaced two months ago.
Expert:  Tim H. replied 2 years ago.
OK, lets still replace it as a dirty filter can substantially affect cooling.