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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Had new furnace and ac installed. Furnace filter access was

Customer Question

Had new furnace and ac installed. Furnace filter access was installed in the front of furnace but to access it I have to totally remove two sliding doors. Needless to say I am extremely aggravated to learn this after they are almost done. I have only paid them 2/3. Would I be unreasonable to insist they put it elsewhere. So the filter can be changed reasonably? Isn't this poor installation design on their part or should I have picked up on that?
Submitted: 2 years ago.
Category: HVAC
Expert:  Phil replied 2 years ago.

Use the paper clip icon at the top of your dialog box to send me 2 or 3 photo's taken from 8 feet away, at different positions.

I will advise you.
Customer: replied 2 years ago.
Customer: replied 2 years ago.
Where is paper lip icon?
Customer: replied 2 years ago.
Forget it. Refund my money.
Expert:  Phil replied 2 years ago.
Hello again, I was answering another question.

copy/ paste that to your browser and we can continue if you like, our charges hear run about a tenth of a service call, I have 51 years experience as an engineer and contractor in this business nationally.

I generally respond in a range of 1 minute to an hour, depending if I am out to dinner or tied up with other customers.