How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tim H. Your Own Question
Tim H.
Tim H., HVAC Professional
Category: HVAC
Satisfied Customers: 3971
Experience:  Experienced in all aspects of HVAC, both residential and commercial.
Type Your HVAC Question Here...
Tim H. is online now
A new question is answered every 9 seconds

My intertherm ac unit turns on cools but will not turn off

Customer Question

my intertherm ac unit turns on cools but will not turn off?
Submitted: 2 years ago.
Category: HVAC
Expert:  Tim H. replied 2 years ago.
Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need.
Is it cooling the house down to setpoint?
Customer: replied 2 years ago.
Yes it will freeze us out ,works very well just wont turn off till we flip the breaker! Andy
Expert:  Tim H. replied 2 years ago.
You say you changed the thermostat, but it's still possible that the red and yellow (or blue) wires are making contact somewhere and this would still simulate a cooling call.
Customer: replied 2 years ago.
Will check that at home!
Expert:  Tim H. replied 2 years ago.
OK, sounds good. Keep me posted.
Customer: replied 2 years ago.
yes sir thank you!
Expert:  Tim H. replied 2 years ago.
Thanks, Andy.

Related HVAC Questions