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I have a Lennox elite m/n g23q3-100-4 . The pilot light

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Hello, I have a Lennox elite...
Hello,
I have a Lennox elite m/n g23q3-100-4 . The pilot light is out and I don't know what to do next.
With the thermostat on I hear a buzzing sound. No spark and no gas smell
Submitted: 3 years ago.Category: HVAC
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Answered in 25 minutes by:
5/25/2015
HVAC Technician: Rick, HVAC Supervisor replied 3 years ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,609
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified
Is the exhaust fan running? do you have a multi-meter?
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Customer reply replied 3 years ago
Exhaust fan is not running
I have a multimeter
HVAC Technician: Rick, HVAC Supervisor replied 3 years ago
Do you have power to the exhaust fan? or is it hot to touch?
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Customer reply replied 3 years ago
Not sure if there's power to exhaust fan
Everything is cold
HVAC Technician: Rick, HVAC Supervisor replied 3 years ago
I mentioned the fan being hot since that would indicate it was dead if it wasn't running. You still need to check the voltage to the fan. Also jump the R & W terminals on the terminal strip if you have no power to the fan. Then push the blower door switch in so it closes the switch then test for 24 volts either across the 24v & COM terminals lower right on the control board or from R on the terminal strip to chasis ground (any bare metal on the unit).
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