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My gas fireplace direct vent will burn for 5-10 minutes then
My gas fireplace direct vent will burn for 5-10 minutes then shut off. I have replaced piloted thermocouple assembly and cleaned vent piping and doesn't help. … read more
Rick
Rick
Supervisor
34,885 satisfied customers
Fireplace will not stay lit for more than 10 to 15 minutes.
fireplace will not stay lit for more than 10 to 15 minutes … read more
Rick
Rick
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I have a Superior gas fireplace about 12 years old. Model
I have a Superior gas fireplace about 12 years old . Model number ssdvr3530cnm. When I turn the switch on the logs light and burn for 1 to 5 minutes and the flame goes out. After a minute or so the lo… read more
Rick
Rick
Supervisor
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I have a Heat n Glo fireplace, I have a strong pilot, but
I have a Heat n Glo fireplace, I have a strong pilot, but the main burner won't stay lit when I flip the wall switch. There is nothing for 5 or so seconds, then a big "whooosh" and a flame, then it go… read more
David Bowden
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I converted my gas fireplace from a standing pilot to an
I converted my gas fireplace from a standing pilot to an intermittent ignition using a Honeywell Y8610U Retrofit Kit. I worked fine initially, but apparently residue built up on the flame sensor and i… read more
Gaztech1
Gaztech1
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We have a SL-550TR-d gas fireplace insert that is about 15
We have a SL-550TR-d gas fireplace insert that is about 15 years old. It has a standing pilot light. After the burner is on 5 to 10 mins. it shuts off. The glass front is properly tight. Any ideas? … read more
Rick
Rick
Supervisor
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I have a GTI gas lo fireplace model ST-42gtv. The pilot is
I have a GTI gas lo fireplace model ST-42gtv. The pilot is lit but I cant get the main burner to light. I' e checked all the switches and they are on. The switch that keeps the fireplace off in the gl… read more
Rick
Rick
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I have a Heat-N- Glo gas fireplace. Fire starts, when I turn
I have a Heat-N- Glo gas fireplace. Fire starts, when I turn switch on, burns for a few minutes, then go out & in a few minutes start burning again … read more
Jerry
Jerry
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We have a Jotul GF 200. It has operated for 10 years. This
We have a Jotul GF 200. It has operated for 10 years. This winter, we noted that the pilot light stays lit, but as soon as you fire it up, after a few minutes, you hear a click and the whole system sh… read more
Rick
Rick
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I have a Robertshaw 7000mvrb 5-lc on my Avanti gas insert.
I have a Robertshaw 7000mvrb 5-lc on my Avanti gas insert. My fireplace unit will fire and run for about 5 minuted then shuts everything off including the pilot. I have replaced the thermocouple and t… read more
Rick
Rick
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I have a jotul gz 550 dv propane with remote. I have a
I have a jotul gz 550 dv propane with remote. I have a off-remote-on switch which is turned to ON I have a on-off- stat switch turned to ON. I have a hi-off-lo switch to to high. Pilot is lit and hold… read more
Kcrand36
Kcrand36
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Vocational, Technical or Trade School
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I have a Monessen Heart Systems fireplace, model GFS36NV reason the fireplace wa
I have a Monessen Heart Systems fireplace, model GFS36NV For some reason the fireplace was in po=ilot mode and the pilot flame just went out. I restarted the pilot flame, then after a while started up… read more
Rick
Rick
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I have a Majco Gas Fireplace model GC 550 about 25 years old.
I have a Majco Gas Fireplace model GC 550 about 25 years old. The Robertshaw-Grayson control was replaced about ten years ago. I can get the pilot to light but the burner will not light easily. If I l… read more
Rick
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I have a Heat-N-Glo gas fireplace and have replaced the
I have a Heat-N-Glo gas fireplace and have replaced the thermopile assembly because the burner would not ignite. Now the burner will ignite, but the hi/lo control on the Robertshaw gas valve (model# *… read more
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I have a Heat n Glo fireplace. The pilot has a tendency to
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I have a gas fireplace with a honeywell control, the pilot
I have a gas fireplace with a honeywell control, the pilot light goes out when I shut down the fire. The led failure code instructs to replace thermopile. But I think the flame is too low to make the … read more
Tim H.
Tim H.
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i have a superior gas fire place, model # DR-500CMN. i can
i have a superior gas fire place, model # XXXXX i can lite the pilot light, but the flame is very low. it will not get high enough to keep it lit. we just had our propane tank refilled. can i adjust t… read more
Johnriba
Johnriba
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Associate Degree
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I have a two sided heat-n-glo gas fireplace that will not startup
I have a two sided heat-n-glo gas fireplace that will not startup correctly. I can get a good blue pilot light, then after waiting a minute I hit the button the smart fire remote (with new battery) to… read more
BillyHvac
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