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Tom
Tom, HVAC Technician
Category: HVAC
Satisfied Customers: 770
Experience:  16+yrs HVAC/R service. Residential Commerical Industrial
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Replacing Janitrol HPT 18-60 with Honeywell RTH2310

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Replacing Janitrol HPT 18-60 with Honeywell RTH2310
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Tom :

Hi, sorry you're having trouble with your thermostat. The new Honeywell thermostat you have is not compatible with a heatpump which is what you have.

Tom :

The orange wire energizes the heatpump reversing valve and the black E wire is for your auxillary electric heat. d

Tom :

You'll need to return the thermostat and select one with heat pump capability. Let me know if you have further questions, I'll be happy to help. Tom

JACUSTOMER-bru68yqa- :

Is there a way I can hook it up & just run the air for tonight, it's a million degrees in here & the old one doesn't work at all =(

Tom :

Yes...

Tom :

Just a moment and I'll lay it out for you..

JACUSTOMER-bru68yqa- :

which wires just to run the ac?

JACUSTOMER-bru68yqa- :

ty

Tom :

Connect red to Rc green to G yellow and orange to Y

Tom :

That should get cooling going...make sure you put some tape or something on the bare black and common

Tom :

Also....

Tom :

Make sure you have power off to your furnace...

Tom :

Sometimes folks change stats and accidentally touch wires which usually blows the control fuse in the air handling unit.

JACUSTOMER-bru68yqa- :

would it help if i had the model of central air/heat system

Tom :

I'll be online for a bit...if you want to try it and get back to me to make sure it works.

Tom :

No need....pretty standard heat pump wiring setup.

Tom :

Are you talking about for the new thermostat?

Tom :

I mean selecting a new one...

JACUSTOMER-bru68yqa- :

No I meant for the central air unit outside...u have the other models

JACUSTOMER-bru68yqa- :

I'd love to know which new thermostat would be compatible though

Tom :

I can check a Honeywell number while you hook that one up...

Tom :

it'll take a few minutes..

JACUSTOMER-bru68yqa- :

ok ty

Tom :

Here is a Honeywell stat that will work with your heatpump. You can use any brand actually,,just make sure you specify for use with heatpump with auxillary heat.

JACUSTOMER-bru68yqa- :

Ty so much, I have it working for now, will go back to the store in the morning =)

Tom :

Ok, good luck....Glad it worked out... Tom

Tom :

Anything else I can do for you?

JACUSTOMER-bru68yqa- :

Nope, Thank you very much =) goodnight

Tom :

Ok, great... After you accept,,,IF you have time..feedback is greatly appreciated..it helps my expert rating. Tom

JACUSTOMER-bru68yqa- :

Sure will =)

Tom :

thx

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