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Douglas, HVAC Technician
Category: HVAC
Satisfied Customers: 3089
Experience:  Manufacture Rep for Major Brand, Technical Trainer, NATE
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I just purchased a brand new Monitor 2400 kerosene heater and installe

Customer Question

I just purchased a brand new Monitor 2400 and installed it. Ran for 2 hours just fine, then all of a sudden it stopped with adisplay message of E 14.
The manual I have says nothing about error messages and maybe you could tell me what it means and the solution.
Submitted: 7 years ago.
Category: HVAC
Expert:  Douglas replied 7 years ago.
E-14 is a flame failure fault. Sounds like you are losing fuel but can be several other things too.

I tried to past the fault codes here but the formatting was all wrong. You can try going here to get a PDF copy of the fault codes:

I hope I have been helpful. If so please click accpet. As always, feedback and bonuses are always welcome and greatly appreciated. Have a great holiday