How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask bettybull Your Own Question
bettybull, Licensed plumber
Category: HVAC
Satisfied Customers: 41
Experience:  30+ years installing hot water systems
Type Your HVAC Question Here...
bettybull is online now
A new question is answered every 9 seconds

my quadrafire mt vernon will not start up says auger jammed.

Resolved Question:

my quadrafire mt vernon will not start up says auger jammed. tried everything i can think of. please help 15 degrees outside.
Submitted: 8 years ago.
Category: HVAC
Expert:  bettybull replied 8 years ago.



Try the folowing to solve your problem with a jammed augger. Turn off the power to the unit.


1 Emply all the pellets out of the hopper and vacuumed out the area where Ithe auger is. See if you can move the augger.


2. If this doesn't help. Pull the feed assembly which is attached with one screw, then check the auger spring set screw to make sure it is tight. You should also check the optical sensor and plate. Check that the auger set screw is not catching on anything.


3. If you can't turn the auger by hand, it might be a bad motor or sometimes the motor motor gears get misaligned inside the gearing going to the auger and bind everything so you can not turn the auger. In that case you will probably need a new motor assembly.


Contact me if you need additional information.


Regards, Bettybull

bettybull and other HVAC Specialists are ready to help you