Honda

Have Honda questions? Ask a Honda repair expert.

Ask an Expert,
Get an Answer ASAP!

We became aware that our 2005 Honda Civic Hybrid was having…

Customer Question
We became aware that...

We became aware that our 2005 Honda Civic Hybrid was having performance issues when my niece (who is the one that drives the car regularly) reported to us that she was having issues with the car seeming like it was losing power when she would press on the gas. My husband took the car from her and drove it to work and back for a day. He did NOT notice the issues that my niece had reported, but the car DID severely overheat on him on the way home from work (not on the way to work).
We figured that the issues that my niece was having with the car was because the car was in major need of a Transmission Fluid flush (hadn’t been done in a LONG time). We also found (after my husband’s overheating spell) that the car’s serpentine belt had busted (it was completely missing!) and we figured out that it busted because the A/C compressor pulley had froze and busted the belt. It made sense because the A/C had stopped getting cold a few months prior to that. So we replaced the Serpentine belt, and the A/C compressor. My husband again took the car to and from work after those replacements, and the car AGAIN overheated on him on the way home from work.At that point (which was about a month ago now), we parked the car in our driveway jacked-up from the front so that we can further diagnose the overheating issues. This past weekend, my husband finally got around to trying to troubleshoot the overheating. He replaced the Thermostat and thought perhaps we would need to replace the radiator fan relay because he had realized that he never noticed the fan cycle on when the car was overheating. Before replacing the fan relay, we turned on the car and let it run to see if it would heat up again, and to see if the fan would ever come on. He let it run for 10 minutes or so, and although the car didn’t overheat in that time, the fan never cycled on either. He then checked the relay for resistance before deciding to replace it.
As it turns out, there was another relay right next to the fan relay that we were curious about (A blue one). My husband pulled it out to test it, and it sparked/surged, which we attributed to him testing it incorrectly (it was different in the # of prongs it had than the fan relay). So he just put it right back where it was.
So after retrieving the fan relay from the store, bringing it home, and inserting it into the car, my husband attempted to start the car (to test to see if the fan would cycle on again). The car turned on, but then it quickly fluttered and died. It did this numerous times before we thought perhaps it was because we damaged the blue relay that he tested incorrectly. We looked it up and realized that the blue relay was the fuel pump relay; and we figured that must be problem. So we went to go get a replacement fuel pump relay, brought it home and put it in the car; but the car still would not start. In fact, now it won’t even turn over. It will only crank, but not start. My husband tried the trick to spray intake cleaner into the intake, and that got the car to turn over again, but then it quickly died just like before.So now we’re trying to figure out if the fuel pump could have possibly just died on us in the midst of everything else, or did we do something to cause this in our attempts to fix the other issues we’re having. I thought perhaps having the car on an incline for so long could be the problem? Before erroneously testing the blue relay, my husband had already taken the car off of the jacks they were on (when he ran it for 10 minutes as I described, the car was still inclined from the front). We tried to put a little more gas in the tank to see if perhaps it just didn’t have enough gas, but still same problem. As I write this, my husband is going to go get some more gas in hopes that perhaps we just didn’t put enough, but if that is not the problem, can you think of anything else we could troubleshoot before looking towards fuel pump replacement?

Mechanic's Assistant: When was the last time your transmission fluid was checked? Changed?

We did that before changing the serpentine belt

Mechanic's Assistant: Are you fixing your Civic Hybrid yourself? What have you tried so far?

I explained all above . .

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I don't think so, no. :)

Submitted: 5 months ago.Category: Honda
Show More
Show Less
Ask Your Own Honda Question
Answered in 13 hours by:
1/9/2018
Mechanic for Honda: Pete, Auto Service Technician replied 5 months ago
Pete
Pete, Auto Service Technician
Category: Honda
Satisfied Customers: 32,624
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

If he has not checked to see if any fuses are blown at all after the spark occurred this needs done making sure all fuses are o.k. in all fuse panels.If this is or was checked already and found to be o.k. let me know here so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

Ask Your Own Honda Question
Customer reply replied 5 months ago
all fuses were checked and found to be okay. Anything else?
Mechanic for Honda: Pete, Auto Service Technician replied 5 months ago

Have you had fault codes checked with a compatible scan tool that can plug in and can communicate with all computers in your model to see if any of the computers in your vehicle have set any codes?

Ask Your Own Honda Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mechanic for hondaLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Auto Service Technician
Category: Honda
Satisfied Customers: 32,624
32,624 Satisfied Customers
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again.

FredUSA

I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!!

Linda B.USA

Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes.

EdUSA

HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better.

SummerUSA

I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost.

Gary RStevenson Ranch, CA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Kyle N.

Kyle N.

Honda Master Tech

3,635 satisfied customers

Honda Dealer Tech, ASE Master Auto Tech

John G.

John G.

Honda Technician

2,643 satisfied customers

Dealership tech since 1982. ASE and Honda Master Technician.

Chris (aka-Moose)

Chris (aka-Moose)

Technician

588 satisfied customers

16 years of experience

Marty

Marty

Bosch Master Tech

144 satisfied customers

Bosch Certified Master Technician

Amedee

Amedee

Former ASE Master Technician

1,469 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Ron

Ron

ASE Certified Technician

445 satisfied customers

ASE Certified Tech 34 years.

thebesthonda

thebesthonda

ASE MasterTechnician

2,299 satisfied customers

26 years experience

< Previous | Next >

Related Honda Questions
The drive light in the automatic transmission display is
The green drive light in the automatic transmission display is flashing when I am driving my 2004 Honda Pilot. What is the problem and will it cause further damage to drive the car another 30 miles to… read more
Anthony P.
Anthony P.
high school
600 satisfied customers
At what temperature should my radiator cooling fan come on
At what temperature should my radiator cooling fan come on in my 2011 Honda Ridgeline.? Have replaced relays & fuses, fan comes on sometimes at around 235 but not always. … read more
Anthony P.
Anthony P.
high school
600 satisfied customers
No power to fuel pump tested for. @ fuel pump could it be a
No power to fuel pump tested for. @ fuel pump could it be a transponder to key issues … read more
Mechanic01
Mechanic01
2,806 satisfied customers
2001 Honda Passport V6 fuel pump wiring harness is blue
2001 Honda Passport V6 fuel pump wiring harness is blue yellow orange blue orange black and black what are these wires… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I changed the main relay,and fuel pump,and the fuel filter.
I changed the main relay,and fuel pump,and the fuel filter. The fuel pump does not come on . Is there a fuel pump relay? … read more
Anthony P.
Anthony P.
high school
600 satisfied customers
Have a 2004 honda civic put a fuel pump on but gas still not
have a 2004 honda civic put a fuel pump on but gas still not getting any gas in the line. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
I have replaced the fuel pump and the ignition coil and
I have replaced the fuel pump and the ignition coil and still it will not start … read more
MASTER TECH
MASTER TECH
Master Tech
Vocational, Technical or Trade Scho
4,807 satisfied customers
Key light doesnt come on. key. 00 odessy. Fuel pump
green key light doesnt come on JA: Just to clarify, what are the exact lights you're talking about? Customer: green key JA: What is the model/year of your Honda? Customer: 00 odessy JA: Are you fixing… read more
Anthony P.
Anthony P.
high school
600 satisfied customers
I have a 1999 honda passport,i replaced. Changed fuel pump
changed fuel pump and relay still doesnt deliver fuel … read more
Pete
Pete
Auto Service Technician
32,624 satisfied customers
Tiny radiator on front drivers side is leaking red fluid.
Tiny radiator on front drivers side is leaking red fluid. What is this? … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,494 satisfied customers
2001 civic ex both radiator hoses get hard and hot is
2001 civic ex both radiator hoses get hard and hot is overheahet … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,494 satisfied customers
Will not kick the fuel pump on. Just bought the car, 1995
I have replaced the main relay, I drove it here to my house … read more
Marty
Marty
Bosch Master Tech
Associate Degree
144 satisfied customers
My car is a scion xB 2006 and it needs a fuel pump
My car is a scion xB 2006 and it needs a fuel pump replacement and i called O'rileyS and they recommended the import direct E16012 and i was just wondering it it's going to be a fit for my ca … read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
Where is coolant drain plug on engine, not radiator, for
Where is coolant drain plug on engine, not radiator, for 2014 Honda CRV 2.4. … read more
Honda-Man
Honda-Man
Associate Degree
3,136 satisfied customers
It will not start thought it was fuel pump replaced that but
it will not start thought it was fuel pump replaced that but still nothing … read more
Amedee
Amedee
Former ASE Master Technician
Vocational, Technical or Trade Scho
1,469 satisfied customers
I am not getting power back to the fuel pump in Honda Civic.
Hello, I am not getting power back to the fuel pump in Honda Civic … read more
Todd M
Todd M
Owner
ASE Certification
1,811 satisfied customers
I can't find the fuel pump relay for my 94 accord. I'm in a
Hello i can't find the fuel pump relay for my 94 accord … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,314 satisfied customers
I have a 92 civic...I have battery voltage to the fuel pump.
I have a 92 civic...I have battery voltage to the fuel pump. I connected an external battery voltage to pump and it comes on and so I know pump works. but when I connect the power harness to the pump … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x