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My Honda odyssey 2006 won't open and sound to unlocked I try…

Customer Question
My Honda odyssey 2006...

My Honda odyssey 2006 won't open and sound to unlocked I try reset still won't work

Mechanic's Assistant: Is this your first time dealing with this issue?

Yes

Mechanic's Assistant: Are you fixing your Odyssey yourself? What have you tried so far?

Yes

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I just reset it and still won't work

Submitted: 1 month ago.Category: Honda
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Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 7 minutes by:
12/31/2017
Mechanic for Honda: Pete, Auto Service Technician replied 1 month ago
Pete
Pete, Auto Service Technician
Category: Honda
Satisfied Customers: 31,008
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Are you saying the keyless entry/remote is not working to unlock the doors at all?

Let me know so we can continue,thanks Pete.

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Customer reply replied 1 month ago
Just the sliding door at driver side won't and no sound at all
Mechanic for Honda: Pete, Auto Service Technician replied 1 month ago

Can you unlock it manually at all to open it?

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Customer reply replied 1 month ago
won't open
Mechanic for Honda: Pete, Auto Service Technician replied 1 month ago

Will it unlock manually at all?

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Customer reply replied 1 month ago
I did
Customer reply replied 1 month ago
Just one won't open the sliding at driver side
Customer reply replied 1 month ago
sorry can't pay extra 26 to call you and I already paid 28.00 to chat
Customer reply replied 1 month ago
to call you
Mechanic for Honda: Pete, Auto Service Technician replied 1 month ago

O.k,, what causes this fault here is a fault with the sliding door door latch itself needing to be replaced.The latch fails internally mechanically causing this fault here with it needing to be replaced.This also operates the locking and unlocking of the door.

Unfortunately when it is stuck like this here this will require a lock smith to come out and open it with their tools or the interior door paneling removed ( which will damage the paneling to where it would need to be repaired or replaced since the door is stuck closed) to then access and open it to then replace the latch.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

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Customer reply replied 1 month ago
I can open it manually but not by switch
Mechanic for Honda: Pete, Auto Service Technician replied 1 month ago

O.k., thank you for that info that does help.

Since there is no noise from the lock assembly in the door when trying to unlock it electronically this indicates the lock assembly electronics have failed internally and the lock assembly needs replaced still.Since you can open it manually the door paneling will need to be removed to access and to replace this lock/latch assembly.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time, this can be done at any time and you can still come back here and reply if needed.Your 5-star rating is appreciated

Thanks Pete

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Customer reply replied 1 month ago
OK I will
Customer reply replied 1 month ago
I will rate you after I finish this in a week
Mechanic for Honda: Pete, Auto Service Technician replied 1 month ago

Thanks and Happy New Year

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Customer reply replied 1 month ago
Happy new year
Mechanic for Honda: Pete, Auto Service Technician replied 1 month ago

Thanks

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Ask Pete Your Own Question
Pete
Pete
Pete, Auto Service Technician
Category: Honda
Satisfied Customers: 31,008
31,008 Satisfied Customers
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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