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My 2012 crv ex-l without navigation center display just

Customer Question
Hello, my 2012 crv...

Hello, my 2012 crv ex-l without navigation center display just turned blank suddenly while driving I tried to unplug the negative battery cord and reboot and computer, won't work

Mechanic's Assistant: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?

I haven't tested the battery. it's a new battery replaced half a year ago all other electronics on the car are working properly Radio, Bluetooth and etc

Mechanic's Assistant: Are you fixing your CR-V yourself? What have you tried so far?

Unplugged negative battery cord, opened up the fuse box making sure all fuse are sitting properly tight

Submitted: 9 months ago.Category: Honda
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Answered in 14 minutes by:
11/20/2017
Mechanic for Honda: Gabriel Grey, Auto Service Technician replied 9 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Honda
Satisfied Customers: 451
Experience: Master Service Technician
Verified

Good afternoon, I hope you are doing great! My name is ***** ***** I would be happy to assist you with this.

So unfortunately it sounds like we have a display module malfunction. Since you have alread reset the battery and are experiencing the same problem that tells me that that it is probably not just a power issue. We can test the fuses/relay and test power at the unit if you have a multimeter? That will help us eliminate other possiblities

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Category: Honda
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