Honda

Have Honda questions? Ask a Honda repair expert.

Ask an Expert,
Get an Answer ASAP!

2017 Honda Civic EX-T sedan was involved in a minor accident…

Customer Question
2017 Honda Civic EX-T sedan...
2017 Honda Civic EX-T sedan was involved in a minor accident with no frame damage and no airbags deployed. Upon receiving the car from auction, the car does not start (it is a push to start by the way) the vehicle will only go into accessory mode and with the brake pedal depressed and push to start pressed to start the car, it just goes into the off position. Plugged an OBD II scanner in and the codes of U0100 and U0038 showed up. New battery has been put in the car as well. What areas should I tackle?
Submitted: 9 months ago.Category: Honda
Show More
Show Less
Ask Your Own Honda Question
Answered in 11 hours by:
11/8/2017
Mechanic for Honda: Chris (aka-Moose), Technician replied 9 months ago
Chris (aka-Moose)
Chris (aka-Moose), Technician
Category: Honda
Satisfied Customers: 53,360
Experience: 16 years of experience
Verified

I am sorry I nor the other techs here have gotten to you. I am willing to try and help if I can. Can you add any more details on this concern or if it has been resolved, since you have paid for help, do you have another question?

Chris

Ask Your Own Honda Question
Customer reply replied 9 months ago
More details:Once car is in accessory mode, multiple warning messages come on such as Emission System, Transmission, Hill Start Assist, Electronic parking brake, VSA, TPMS, Electronic Power Steering, charging system, basically all the warning messages possible come out.Cannot shift the car into any gear with accessory on and foot on the brake pedal. But can shift once the shift lock is released.Electronic parking brake works fine as it can engage and disengage.Cannot get vehicle to start. It will only go through the first two pushes of the Engine Start button. Upon stepping on the brakes and pushing engine start again, the car just powers off. And got U0100 & U0038 code in my scanner.
Mechanic for Honda: Chris (aka-Moose), Technician replied 9 months ago

Thanks for the extra details. I can come up with info on the codes but that is it, nothing personal to add from my own experience. Since my answer would just be a copy and paste, I feel that would not be good enough. I will opt out and let someone better try.

Ask Your Own Honda Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mechanic for hondaLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask HondaPlatinum Your Own Question
HondaPlatinum
HondaPlatinum
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11,347
11,347 Satisfied Customers
Experience: 13 year honda platinum level

HondaPlatinum is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again.

FredUSA

I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!!

Linda B.USA

Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes.

EdUSA

HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better.

SummerUSA

I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost.

Gary RStevenson Ranch, CA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Kyle N.

Kyle N.

Honda Master Tech

3,635 satisfied customers

Honda Dealer Tech, ASE Master Auto Tech

John G.

John G.

Honda Technician

2,643 satisfied customers

Dealership tech since 1982. ASE and Honda Master Technician.

Chris (aka-Moose)

Chris (aka-Moose)

Technician

53,360 satisfied customers

16 years of experience

Marty

Marty

Bosch Master Tech

145 satisfied customers

Bosch Certified Master Technician

Amedee

Amedee

Former ASE Master Technician

1,474 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Ron

Ron

ASE Certified Technician

454 satisfied customers

ASE Certified Tech 34 years.

thebesthonda

thebesthonda

ASE MasterTechnician

2,299 satisfied customers

26 years experience

< Previous | Next >

Related Honda Questions
My son was driving my Civic and hit a dog. The airbags did
My son was driving my Civic and hit a dog. The airbags did not deploy, however, the air bag light is on. The dealer that I called said it was about $125 to check it and if it needed to be repaired it … read more
Anthony P.
Anthony P.
ASE Certified, Ford Master, Honda Master
937 satisfied customers
Here is my story. After front end collision, seat belt
here is my story. After front end collision, seat belt pretensioner deployed (airbag was not deployed). Of course, airbag light came on. Also yellow passenger airbag OFF light was flashing. I have replaced seat belt (new part from Honda) and SRS unit (used part without a crash code). After all was installed, there was no more flashing yellow passenger airbag light. However, red airbag light was still ON - after displaying for about 6 sec, it goes OFF, but then comes ON again few moments later. I have re-initial;ized the SRS unit and cleared DTC codes if present (using Honda's manual method). As expected, light blinked twice, went OFF and all seemed to be OK. However, whenever I turn key to 0 then again in II (ON) position, this light reestablish itself again. I have repeated the procedure of clearing the DTC codes several times (each time it worked as expected), but light keeps coming each cycle of turning key Off then On again. I also retrieved the DTC code. It came back with 8-5 - SRS unit internal error. The battery seems ok. Is my SRS unit bad? … read more
Steve
Steve
technician/service adviser
Bachelor's Degree
12 satisfied customers
civic: Does Honda Civic EX 2010 has so called black Box? If
Does Honda Civic EX 2010 has so called black Box? If so who could read data from that black box? How far back it would be possible to recover from black box?… read more
HondaPlatinum
HondaPlatinum
A Technician
Vocational, Technical or Trade School
11,347 satisfied customers
Honda Accord: hi george - does a 2002 honda 4 door sedan have
hi george - does a 2002 honda 4 door sedan have a black box from which speed of a vehicle could be ascertained? Susan… read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
Honda civic: airbag light on. read code 3-2 Increased resistance
airbag light on. read code 3-2 Increased resistance in left side seat belt tensioner. what wrong with it ?… read more
Andrew
Andrew
Team Leader/Technician
Vocational, Technical or Trade Scho
26 satisfied customers
I am looking to buy a 2010 Honda Accord. I have identified
I am looking to buy a 2010 Honda Accord. I have identified one at the dealer that looks like it meets my specifications. One advantage is that it has only 14,000 miles. However, the Carfax report show… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
97 honda civic: srs light is on but a check the air baig sistem..code
hi i hav a 97 honda civic the srs light is on but a check the air baig sistem but i does no has any code present… read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
Honda civic: SEDAN..ES..minor accident..then the immobilizer
I have a Honda civic SEDAN ES and I had a minor accident in which the front light was broken. The engineer replaced the broXXXXX XXXXXght and since then the immobilizer is not working and the car is n… read more
thebesthonda
thebesthonda
ASE MasterTechnician
High School or GED
2,299 satisfied customers
Honda accord EX: My right front tire..pulling..parking spot
I had a minor accident with my honda accord EX 2002 (80K miles). My right front tire had collided with another car's tire that was pulling out of a parking spot. The damage is as follow: 1. Front righ… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
2002 honda civic si: front end..the passenger side..driver side
i recently had a minor front end accident with my 2002 honda civic si and the airbag on the passenger side only deployed. The driver side seat belt will not clip together. How much will it cost to get… read more
HondaPlatinum
HondaPlatinum
A Technician
Vocational, Technical or Trade School
11,347 satisfied customers
06 honda civc was involved in an accident replaced all the
06 honda civc was involved in an accident replaced all the blown airbags and have srs light still getting code f1-11 abd e2-11… read more
Jim G
Jim G
IT
Vocational, Technical or Trade Scho
76 satisfied customers
Airbags..bumper..doesnt start..duel doesnt come in petrol pump!why
i got small accident and airbags was deployed i just a bit bumper,but car after that doesnt start!but engine is turn over and duel doesnt come in petrol pump!why?… read more
HondaPlatinum
HondaPlatinum
A Technician
Vocational, Technical or Trade School
11,347 satisfied customers
2007 Honda Civic: I was in an accident and the drivers side airbag
I have a 2007 Honda Civic. I was in an accident and the driver's side airbag deployed, disabling the vehicle. What is needed to reset the airbag to a normal state?… read more
rubasu
rubasu
Acura Technician
Vocational, Technical or Trade Scho
21 satisfied customers
99 civic: idles..gas pedal..its the tps or the iac valve..please help
i have a 99 civic manual, during start up it idles very low around 200rpm and when pressing gas pedal it does not increase and after 10-15 minutes of idle(operating temp) it starts running normal no p… read more
AutoTech08
AutoTech08
Workshop owner
Vocational, Technical or Trade Scho
676 satisfied customers
1993 Honda Civic DX: deploy..45 mph..the radiator and front fender
What is the impact setting or other specification or set point which should cause a 1993 Honda Civic DX 2 door std to deploy? My son hit anpw bank at 25-45 mph , broke through and hot a rock wall. the… read more
Kyle N.
Kyle N.
Honda Master Tech
Vocational, Technical or Trade Scho
3,635 satisfied customers
2007 honda civic: collision..the driver side airbag..seatbelt
i have a 2007 honda civic that was involved in a minor side impact collision. the driver side airbag was deployed, which i do not intend to fix, and the seatbelt will no longer retract. how do i make … read more
acramstr
acramstr
Shop foreman
Vocational, Technical or Trade Scho
4,234 satisfied customers
2007 Honda Civic: 30 mph..illuminated..dash board..steering wheel
I was driving a 2007 Honda Civic today when I rear-eneded the car in front of me. It was a straight on crash at about 30 mph. The seat belts locked and would not retract after the crash, the airbag em… read more
RIP
RIP
Lead Technician/ JA Car Category Mentor
High School or GED
452 satisfied customers
Honda Civic EX: sedan..Engine light comes..obd..low speeds
Honda Civic EX sedan 2001 Engine light comes on, a back fire, or misfire was heard. OBD II reader comes up with a code of P1362. (message = Manufacturers Ignition System: or Misfire) Car looses all po… read more
Kyle N.
Kyle N.
Honda Master Tech
Vocational, Technical or Trade Scho
3,635 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x