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Odometer reads way to high. 2016 honda CV4. No i am not it

odometer reads way to high JA...
odometer reads way to high
JA: What is the model/year of your Honda?
Customer: 2016 honda CV4
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: no i am not it started when I bought it it reads that i drive 300K per day, when I do 25K max per day
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: I can check, but I doubt it, it just had B1 service
JA: Anything else you want the mechanic to know before I connect you?
Customer: its is new 2016 May thanks
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Answered in 14 hours by:
9/24/2017
Eric
Eric, Automotive Repair Shop Manager
Category: Honda
Satisfied Customers: 32,806
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

HI,

I am sorry that you have not been helped yet. I just came online and saw your question

Is the overall odometer reading correct, or is it showing more total kilometers on the vehicle than there actually is

If this started since you bought it over a year ago, has the dealer tried to correct this and if so, what have they done so far

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Customer reply replied 1 month ago
Hi thank you! I actually just realized the issue now and haven't spoken to the dealer yet
Another dealer where I go for service has no ideas
Have you seen this before? Any ideas ?
Thank you!

HI,

Ok, you need to have the dealer do a software program update to the ip cluster control module to correct the issue so that it calculates the kilometers correctly. Should be 1/2 hour to 1 hour labor charge for this

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Customer reply replied 1 month ago
Great thank you!!

you are welcome

If for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT/3 STARS OR HIGHER today. Please reply and let me know why, so I can help more/better. All follow up responses are FREE, after completing the required rating

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Eric
Eric, Automotive Repair Shop Manager
Category: Honda
Satisfied Customers: 32,806
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified
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Eric
Eric
Eric, Automotive Repair Shop Manager
Category: Honda
Satisfied Customers: 32,806
32,806 Satisfied Customers
Experience: 20+ yrs. experience as repair shop manager and technician.

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