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HondaPlatinum
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11334
Experience:  13 year honda platinum level
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I have a Acura and it is reading code on the radio screen,

Customer Question

I have a Acura and it is reading code on the radio screen
JA: Has the battery been recently disconnected? Have you checked the manual or the glove box for the radio code?
Customer: the manual is not there anymore, and I just replaced the car battery
JA: What is the model/year of your Acura?
Customer: I believe 2003 3.2TL
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: 19UUA56933A086342 This is the Vin Number. And yes.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No that's good.
Submitted: 2 months ago.
Category: Honda
Expert:  Gunvir Singh replied 2 months ago.

Hello, let me review your request. Please stand by.

Customer: replied 2 months ago.
Ok?
Expert:  Gunvir Singh replied 2 months ago.

I can get you the code. I will also need your radios serial number. If you do not have that i can give you the procedure to retrieve it without removing the radio.

Customer: replied 2 months ago.
I do not have the radio serial number
Customer: replied 2 months ago.
Here is what it looks like.
Expert:  Gunvir Singh replied 2 months ago.

Attached is the procedure to retrieve the serial number from the radio

Customer: replied 2 months ago.
How do I take out that fuse I already read this online.
Expert:  Gunvir Singh replied 2 months ago.

If you cant find the fuse, just disconnect the battery for 5 mins

Customer: replied 2 months ago.
3006 1867
Expert:  Gunvir Singh replied 2 months ago.

Let me decode it. Please stand by.

Expert:  Gunvir Singh replied 2 months ago.

These are the two codes provided by acura. Try the top one first.

24362
21434

Customer: replied 2 months ago.
These codes did not work
Expert:  Gunvir Singh replied 2 months ago.

What does it say on the screen?

Customer: replied 2 months ago.
Error
Expert:  Gunvir Singh replied 2 months ago.

Does the screen change when you press any button or it stays at error?

Customer: replied 2 months ago.
It was toggling back and forth but now it just blinks
ErrE
Expert:  Gunvir Singh replied 2 months ago.

Maybe you tried the codes too many times. Need to disconnect the battery for 2 minutes and it will reset and allow you to re-enter code.

Customer: replied 2 months ago.
Where do I pull fuse or battery?
Customer: replied 2 months ago.
Does that mean I literally have to take apart the battery and put it back?
Expert:  Gunvir Singh replied 2 months ago.

No just the battery terminals.

Customer: replied 2 months ago.
What are those?
Customer: replied 2 months ago.
Here is the battery
Expert:  Gunvir Singh replied 2 months ago.

The the clamps the battery cables and battery is attached to.

Expert:  Gunvir Singh replied 2 months ago.

Battery terminals are circles in the illustration.

Customer: replied 2 months ago.
Just pull them off?
Expert:  Gunvir Singh replied 2 months ago.

Leave them off for couple of minutes and try to put the code again.

Customer: replied 2 months ago.
How do I take them off?
Expert:  Gunvir Singh replied 2 months ago.

You will need a wrench or a socket to loosen the terminals holding bolts and once they are lose you can pull them off.

Customer: replied 2 months ago.
I don't have a wrench at the moment so could you tell me which fuse to pull?
Customer: replied 2 months ago.
Here is numbers
Expert:  Gunvir Singh replied 2 months ago.

It is located at the passenger side inside fusebox. I have attached the exact location of it in the fusebox.

Customer: replied 2 months ago.
Do I need tools?
Expert:  Gunvir Singh replied 2 months ago.

Maybe a screwdriver to open the cover and a fuse puller or a pair of pliers to pull the fuse.

Customer: replied 2 months ago.
Here
Expert:  Gunvir Singh replied 2 months ago.

?

Customer: replied 2 months ago.
The picture you just sent me of the fuses is it behind the console or is it under the hood does that makes sense?
Expert:  Gunvir Singh replied 2 months ago.

Passenger side inside fusebox location.

Customer: replied 2 months ago.
Ok I'm there pull out number 9?
Customer: replied 2 months ago.
Yea,
The codes you gave me weren't any good. I just re typed them and got err
Expert:  Gunvir Singh replied 2 months ago.

I will opt out and let another expert assist you.