How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask HondaPlatinum Your Own Question
HondaPlatinum
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11334
Experience:  13 year honda platinum level
3827149
Type Your Honda Question Here...
HondaPlatinum is online now
A new question is answered every 9 seconds

My radio code that was given to me when I entered my VIN and

Customer Question

My radio code that was given to me when I entered my VIN and serial # does not work using https://radio-navicode.honda.com/
JA: Has the battery been recently disconnected? Have you checked the manual or the glove box for the radio code?
Customer: Your website gave me two codes. Neither work.
JA: What is the model/year of your Honda?
Customer: 2011
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I went to the website - put in the VIN number and Serial #- it correctly identifies my vehical. Gives me two codes. I enter both. Neither work.
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Honda
Expert:  acura mstr replied 4 months ago.

Welcome to Just Answer My name is*****'m here to help you with your problem. what vin and serial number did you use and what codes did you receive? Let me know and I will double check for you