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You need to enter the radio code.
It should be in the maintenance history book that is inside the glove box.
I can get you the radio code, if you send me both the vin and serial numbers. To get serial number, turn radio off. Hold 1 and 6 buttons at the same time then press the power on button, the radio code will be displayed on the lcd screen of the radio. It will be an 8 digit number.