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Its my interface dial. 2015 honda odyssey, I'm trouble

Customer Question
its my interface dial. JA: What...
its my interface dial.
JA: What is the model/year of your Honda?
Customer: 2015 honda odyssey
JA: Are you fixing your Odyssey yourself? What have you tried so far?
Customer: I'm trouble shooting
JA: Anything else you want the mechanic to know before I connect you?
Customer: the matter is concerning playing music through my phone via blue tooth connection
Submitted: 1 year ago.Category: Honda
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Customer reply replied 1 year ago
When I scroll through music list using my interface dial.... and select a song.... i.e. song 3. the system will play song 170..
Answered in 1 day by:
10/16/2016
Mechanic for Honda: Pete, Auto Service Technician replied 1 year ago
Pete
Pete, Auto Service Technician
Category: Honda
Satisfied Customers: 30,436
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.My info is somewhat limited on your model here but I had seen no one else has responded and would like to see if I can help here.If at any time you feel that I cannot help with this please let me know.

In some cases this can be a software issue in your vehicle that causes this fault.I have seen issues like this before and had to have the software updated ( this is done by a dealer) to correct this fault here.I would have this checked into if this has not been done to see if the old software is the cause needing new software installed.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

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Pete
Pete
Pete, Auto Service Technician
Category: Honda
Satisfied Customers: 30,436
30,436 Satisfied Customers
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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