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HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11334
Experience:  13 year honda platinum level
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Just had to replace the battery and can't find the codes to

Customer Question

Just had to replace the battery and can't find the codes to reset the radio.
JA: Do you have a scan tool to read the codes?
Customer: You mean a bar code reader app?
JA: What is the model/year of your Honda?
Customer: 2011 Pilot
JA: Are you fixing your Pilot yourself? What have you tried so far?
Customer: Trying to find out where to look for the radio code.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Not sure I need a mechanic, just need to know how to get the radio code.
Submitted: 10 months ago.
Category: Honda
Expert:  Jared D replied 10 months ago.

I can get you the radio code. I'll need the serial number from your radio and your complete vin.

What is displayed on the radio right now?

Customer: replied 10 months ago.
Enter code
Expert:  Jared D replied 10 months ago.
  1. Turn the ignition switch to ON.
  2. Turn ON the device and confirm that the display reads COdE. If you don’t see this message, pull the backup fuse for 1 minute, and then go back to step 1.
  3. Turn OFF the device.
  4. Press and hold the 1 and 6 radio preset buttons, and turn ON the device.
  5. The display toggles between two screens: U with the first 4 digits of the serial number (U2200 for example,)
  6. And L with the last 4 digits of the serial number (L0055 for example.)
  7. Ignore the U and L and record all 8 digits
Customer: replied 10 months ago.
to talk to you to get the same information is $26 in addition to $28 that I have been charged already?
Expert:  Jared D replied 10 months ago.

I'm sorry, that phone call request is automated. For stuff like this it doesn't make sense to speak via phone.

Expert:  Jared D replied 10 months ago.

Just answer does that, not me. I can help you right here.

Customer: replied 10 months ago.
Once I have the eight digit code from the radio then what?
Expert:  Jared D replied 10 months ago.

I need the 8 digit code and your complete vin and I'll look it up in the honda database.

Customer: replied 10 months ago.
How do I get back in contact with you if I can't do that right now without getting hit with another credit card charge?
Customer: replied 10 months ago.