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Key fob broke. won't work with the spare key. help, it broke

Customer Question
Key fob broke. won't work...
Key fob broke. won't work with the spare key . help
JA: Have you checked the fob's battery?
Customer: it broke in half. It's like the starter won't let it start with the pare key because it's not electronically synched don't know
JA: What is the model/year of your Honda?
Customer: 2004 accord. is there a work around to fix it?
JA: Are you fixing your Accord yourself? What have you tried so far?
Customer: I've just tried the spare key. Yes I'm working on it myself. the dealership is closed
JA: Anything else you want the mechanic to know before I connect you?
Customer: Spare key did work tried the broken key again after that the spare didn't work either.
Submitted: 1 year ago.Category: Honda
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Answered in 1 minute by:
9/10/2016
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago
Kevin
Kevin, Auto Mechanic
Category: Honda
Satisfied Customers: 2,447
Experience: Diagnostic technician
Verified

Hi im kevin where did key break ?

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Customer reply replied 1 year ago
at the fob. the metal came apart from the plastic
Customer reply replied 1 year ago
It started with the other key. Then I went back to the original and it didn't now it won't work at all
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago

Ok if you turn key in ignition and hold plastic fob as close as possible to key and it should start

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Customer reply replied 1 year ago
I'm using the other key which is not damaged and get nothing
not even turning over
Customer reply replied 1 year ago
is there a re-set for the fob?
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago

No reset but car will lock itself out if it thinks its being stolen .lock car and unlock with key and retry with spare key

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Customer reply replied 1 year ago
no luck
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago

Ok so any key light on dash ?

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Customer reply replied 1 year ago
no
I'm in the car now
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago

Ok i would disconnect battery for a while then reconne t and try only with spare key

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Customer reply replied 1 year ago
giving that a shot
How log?
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago

15-20 mins

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Customer reply replied 1 year ago
Okay. hopefully that will do the trick. if not any other suggestions?
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago

Come back to me once youve tryed this

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Customer reply replied 1 year ago
No luck. Left the battery unhooked for a few hours. I think the immobilizer system doesn't recognize the key.Any ideas how to get it back?
Mechanic for Honda: Kevin, Auto Mechanic replied 1 year ago

Next step is to have car plugged into disgnostic tool to find out whats going on

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Kevin
Kevin
Kevin, Auto Mechanic
Category: Honda
Satisfied Customers: 2,447
2,447 Satisfied Customers
Experience: Diagnostic technician

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