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2004 civic sedan. RL window goes down but not up. Switched

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switches and works fine on...
2004 civic sedan. RL window goes down but not up. Switched switches and works fine on the other side. I have power and ground. No brakes in wires. Replaced main switch and RL window motor. Still nothing... Baffled
Submitted: 1 year ago.Category: Honda
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Answered in 9 minutes by:
7/19/2016
Mechanic for Honda: K. Wiggins, ASE Certified Technician replied 1 year ago
K. Wiggins
K. Wiggins, ASE Certified Technician
Category: Honda
Satisfied Customers: 3,128
Experience: ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade
Verified

Hello, just to confirm is this the rear drivers side window? Does it work from the master switch? is the car a DX model?

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Customer reply replied 1 year ago
rear left passenger (RL) side window goes down but not up. Switched the switches from right to left and the defective window switch works on opposite side. Checked for brake in wires, there is none. Installed a new master switch in drivers door and still nothing. replaced the RL motor and still nothing. Power and ground are there
Customer reply replied 1 year ago
no the RL window does not work at all (up or down) from the master switch.
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago
MASTER TECH
MASTER TECH, Honda Technician
Category: Honda
Satisfied Customers: 5,759
Experience: 30 years of Honda training and a master Honda tech
Verified

Hello welcome to just answer I am master tech and will be able to assist you.

reading of the info you have since replaced the motor assembly .

your able to power this up manually correct if you power the motor up ?

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Customer reply replied 1 year ago
if I apply external power to the motor it works
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

ok let me get some test info.

this could be a wire issue or a bad multiplex.

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Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

here is the master switch input test lets see what this shows

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Customer reply replied 1 year ago
The master window switch has been replaced as well.
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

ok let me take a look at the etm. brb

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Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

silly question but you did check the #24 20 amp fuse in the under dash fuse box ?

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Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

if the fuse is good then

remove the fuse box and connector M as shown in the image you will need to measure voltage at the yel/red wire and grn/blk wire and yel/bl wire

this is back probing the connector this is going to check out put signals to verify if this is a bad fuse box or open in the wire .

if this has voltage then ohm the yel/red wire from the fuse box connector M to the left rear switch harness

when you operate the master switch

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Customer reply replied 1 year ago
There are no broken wires. I am getting the full 12 volt from the yellow/red wire... Getting voltage and ground. Started from the fuses and tested straight to the motor.
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

ok this is odd. let me post the ETM pages and you can see the system what Im seen

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Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

etm page

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Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

that is so weird cause you have power and ground at the motor but hooked up it does not work .

the system is very basic.

lets check the wires in the boot.

their is a wire that is gotta be broken but holding on with a couple strands and not able to carry the load

we see this a lot in the front doors

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Customer reply replied 1 year ago
Yeah I know it has my mind blown... I think the car is coming back to the shop Friday. I will look over the material in the link and when it comes back check those door jams again. thanks you for your input. Talk to you Friday
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

sounds good.

Dino

I will be at work Friday so I will try to reply in a timely matter.

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MASTER TECH
MASTER TECH
MASTER TECH, Honda Technician
Category: Honda
Satisfied Customers: 5,759
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Experience: 30 years of Honda training and a master Honda tech

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