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I have a 99 Honda CRV Battery had to be replaced now no

Customer Question
radio of clock and can't...
I have a 99 Honda CRV Battery had to be replaced now no radio of clock and can't find code to re-set
JA: Has the battery been recently disconnected? Have you checked the manual or the glove box for the radio code?
Customer: Yes, new battery put in and no code in manual or glove box
JA: What is the model/year of your Honda?
Customer: 99 Honda CRV
JA: What year is your Honda?
Customer: 1999
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes to both questions
JA: Anything else you think the mechanic should know?
Customer: no
JA: Got it. I'm sending you to a secure page where you can book your 1:1 with the Honda Mechanic. I'll share everything we've discussed.
Submitted: 1 year ago.Category: Honda
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Answered in 33 minutes by:
6/24/2016
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago
MASTER TECH
MASTER TECH, Honda Technician
Category: Honda
Satisfied Customers: 5,757
Experience: 30 years of Honda training and a master Honda tech
Verified

Hello welcome to just answer I am master tech and will be able to assist you.

are you the original owner ?

have you checked in the glove box for a 5 digit code or 8 digit code that's printed on a white sticker ?

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Mechanic for Honda: eauto, The Car Guy replied 1 year ago
eauto
eauto, The Car Guy
Category: Honda
Satisfied Customers: 16,534
Experience: ase technician
Verified

I need the serial number to the radio. Turn the key on power radio off, hold 1 and 6 and hit power button while holding those down

And give me that number

Once you give me that number I can get you your unlock code

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Customer reply replied 1 year ago
COdE1
Mechanic for Honda: eauto, The Car Guy replied 1 year ago

ok so that's not it try it again itll be a longer number that just says code 1

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Customer reply replied 1 year ago
Tried that 4 xs still just comes up with the Code 1 but keeps adding 1s
Customer reply replied 1 year ago
I would call so that you could hear my frustration but I don't have a cell phone and don't know if my land line would support the call.
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

your car is not supported with the 1&6 feature .

this started in 2001 and later.

what did you find in the glove box did you look yet ?

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Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

if their is nothing then the radio will have to be removed to get the serial # ***** the radio chassis it's self

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Customer reply replied 1 year ago
Well that didn't do much good because I had tried everything that you told me to do before I paid to have your input. Shucks.
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

I can provide the directions to remove the radio for you

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Customer reply replied 1 year ago
That's nice of you but I have to laugh, I am 83 yrs old w/spinal stenosis so I don't think my removing the radio is an option.
Thanks anyway.
Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

on my im so sorry I didn't know.

I wish I their was a way I could help you but with out removing the radio it's next to impossible to recover the code.

do you have the owners manual packet .

were you able to check the glove box?

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Mechanic for Honda: MASTER TECH, Honda Technician replied 1 year ago

the dealers were supposed to affix the radio code sticker in the glove box or center console lid or the under hood fuse box lid.

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HondaPlatinum
HondaPlatinum
HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11,335
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