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HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11334
Experience:  13 year honda platinum level
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Odyssey: . We recently had to call a locksmith service

Customer Question

Hello. We recently had to call a locksmith service for our 2012 Odyssey due to locking keys in the car. We are camping and haven't need to crank it until this AM. All the lights come on and key turns fine but starter doesn't engage. There's a key icon lit up in the instrument cluster. Any ideas? Thanks
Submitted: 2 years ago.
Category: Honda
Expert:  justinsbg replied 2 years ago.
Hi,My name is ***** ***** I would be happy to help. When you say the starter doesn't engage this tells me that the engine is not spinning over when the key is turned to start. Is this the case, or is the engine spinning over but not starting? I just want to clarify that piece of information.