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HondaPlatinum, A Technician
Category: Honda
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Experience:  13 year honda platinum level
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I have a starting issue with Honda Pilot 2004

Customer Question

I have a starting issue with Honda Pilot 2004
Submitted: 2 years ago.
Category: Honda
Customer: replied 2 years ago.
It will crank but not start. It has been an intermittent problem lately. Taken to a local mechanic. Battery was ok at 57%. Starter was ok and serviced. Today found the battery cables loose. But even so, it does not start even by jump starting. Once before it was able to jumpstart and the last time it started it was a bit slow to start.
Customer: replied 2 years ago.
When I put the key in ignition, somtetimes the speedometer shows 20Mph and the fuel at zero even though fuel is plenty.
Expert:  nabilc replied 2 years ago.
Hello and Welcome! I'm Billy and i will assist you with this. Feel free to ask, if further info is needed.
Do you have any warning lights on? (check engine light or anti theft light)?
Did you check the alternator output?
did you check the alternator cables?
Was anything else checked (fuel filter, spark plugs etcc)?
Customer: replied 2 years ago.
It will crank but not turn. All warning lights are on. It came from the shop and they said starter was ok and also the battery. It went for regular servicing a few weeks ago.
Customer: replied 2 years ago.
Did not check anything else as far as I can tell. Could it be the fuel pump or spark plugs?
Customer: replied 2 years ago.
First time this has happened and we have had the Pilot since 2004.
Expert:  nabilc replied 2 years ago.
This could be the spark plugs, the fuel pump, a blown fuse or other reason such as the immobilizer.
I would first try using a spare key (if available), just to eliminate the immobilizer problem (specifically faulty key). Make sure the second key is free from any key chain or other metal that might cause interference.
If the engine still won't start, i would check for spark on the plugs.
If you don't have spark, then you would need to connect a scan tool, to check if the crankshaft sensor or camshaft sensors are emitting signals.
Get back to me with your results, so we proceed accordingly.
Customer: replied 2 years ago.
Mechanic says no fuel going to engine, and no power to the fuel pump.
Expert:  nabilc replied 2 years ago.
I would next check for any blown fuses. Then check the fuel pump relay.
Check if there's spark, and check using a scan tool for any fault codes.
Get back to me with your findings, so we proceed accordingly.

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