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HondaPlatinum, A Technician
Category: Honda
Satisfied Customers: 11333
Experience:  13 year honda platinum level
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Ridgeline: My battery went dead and now my nab in my 08

Customer Question

My battery went dead and now my nav in my 08 ridgeline wont work
Submitted: 2 years ago.
Category: Honda
Expert:  MASTER TECH replied 2 years ago.
Hello welcome to just answer I'm Master Tech and will be able to assist you today.
can you tell me what the navi is not doing.
does it power up or any info on the display ?
does the radio work ?
Customer: replied 2 years ago.

It asks for the navi code. After entering it says invalid code. The radio does work but not on the navi screen

Expert:  MASTER TECH replied 2 years ago.
ok can you push and hold the 1 and 6 buttons on the radio and then while holding turn the radio on it will display a code.
I need this to access the site to get your radio code.
also which code are you using ?
Customer: replied 2 years ago.

No code just time, channel selected 1-6, preset channel

The code I was using was written in the book 6223

Expert:  MASTER TECH replied 2 years ago.
ok the 4 digit code is for the main system .
I would like to check the navi serial # ***** is sounds like this units been serviced at one time.lets try to recover the serial # *****
1. Enter the navigation diagnostic mode by pressing and holding the Menu, Map/Guide, and Cancel buttons at the
same time.
2. From the Select Diagnosis items screen, select Detailed Information & Settings, then select Unit Check,
then select Navi ECU or ECU Info.
you will see the navi serial # ***** need this to check the code
Customer: replied 2 years ago.

I searched all the documentation I received when I bought the truck and found the code. All is working now. Thanks for your time and help.

Expert:  MASTER TECH replied 2 years ago.