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Pilot: I finally found the serial number navigation

Customer Question
I finally found the serial...
I finally found the serial number for my navigation box. Now I need to turn that into the 4 digit code to enter the sustem
Submitted: 3 years ago.Category: Honda
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Answered in 1 hour by:
6/5/2015
Mechanic for Honda: Steve, Honda Mechanic replied 3 years ago
Steve
Steve, Honda Mechanic
Category: Honda
Satisfied Customers: 3,496
Experience: 13+ years with Honda,ase certified over 25 years
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Can you post the number here? I will see if I can get it for you.
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Customer reply replied 3 years ago
(###) ###-#### ***** can send a pic if needed
Customer reply replied 3 years ago
Any progress?
Mechanic for Honda: Steve, Honda Mechanic replied 3 years ago
I am sorry but it got too late last night.
You do not have enough numbers in the serial numbers.
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Mechanic for Honda: Steve, Honda Mechanic replied 3 years ago
That is not the correct number. The sticker will be on the top or bottom.
There is a way to get it from the display. Try this to get it from the display:
. Enter the navigation diagnostic mode by pressing and holding the Menu, Map/Guide, and Cancel buttons at the
same time.
2. From the Select Diagnosis items screen, select Detailed Information & Settings, then select Unit Check,
then select Navi ECU or ECU Info. Then you will see the number I would need.
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Customer reply replied 3 years ago
I and see Honda techs have tried this several times with NO success. This seems so simple, what can we be doing wrong?
Mechanic for Honda: Steve, Honda Mechanic replied 3 years ago
Are you holding the buttons for at least 5 seconds with the key on? I know you said it is a 2004 but if it is a 2003 this will not work.
You can always remove the navigation unit under the seat to get the number as a last resort.
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Customer reply replied 3 years ago
This is an 04 and I have tried as you say. I will try again.
Mechanic for Honda: Steve, Honda Mechanic replied 3 years ago
Ok, let me know if you get it.
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