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Honda pilot: Thump from transmission as it downshifts

New Honda pilot. Thump from...
New Honda pilot. Thump from transmission as it downshifts just before coming to a stop. Like it suddenly downshifs into first gear.
Sometimes sounds like "boing" as in a spring.
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Answered in 1 hour by:
6/27/2010
thebesthonda
thebesthonda, ASE MasterTechnician
Category: Honda
Satisfied Customers: 3,086
Experience: 26 years experience
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Hello and welcome to justanswer. My name is XXXXX XXXXX I can assist you with this. Have you taken it back to the dealer as its still under warranty?
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Customer reply replied 8 years ago

Taking it back tomorrow. Just wanted some external input so I don't get the runaround.

 

Symptoms feel like the shift from 2nd to 1st is too sudden as if the shaft speeds are not synchronized for the change.

I totally understand. I agree with you. Usually, the first thing they will do is a pcm update with a scanner. This resolves a lot of shift issues. I would have them check the engine mounts to be sure none were loose as this can take a normal downshift and make it feel way too hard. Keep me postd on this after you hear from them. I will be online tomorrow also and can assist you if needed.
thebesthonda
thebesthonda, ASE MasterTechnician
Category: Honda
Satisfied Customers: 3,086
Experience: 26 years experience
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thebesthonda and 87 other Honda Specialists are ready to help you
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Customer reply replied 8 years ago

Thanks for your assistance and suggestions thus far. I am a retired Aviation Engineer and have an understanding of most things mechanical. Manual trannys I'm OK with, automatics, I understand the basics and that's as far as it goes.

 

I'll certainly keep you posted.

 

Thanks

 

Pete.

My pleasure Pete.
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Customer reply replied 8 years ago

Took the vehicle back to the dealer yesterday (only got it on Saturday!). They road tested and took three computer snapshots when the hard downshift occured. They sent this data to Honda and they confirmed that everything was shifting as it should and suggested to drive it for a thousand miles or so to allow the clutch plates to bed in which would ease the harsh downshift.. The sales manager could see I was not happy with this and replaced the vehicle with another. The new one seems fine. Great dealership.

 

Thanks and regards

 

Pete.

Pete, that's great. Sounds like an honorable dealership for sure. I'm glad to see this work out for you.
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Customer reply replied 8 years ago

Thanks, XXXXX XXXXX that are rare, that's why this is my fourth vehicle from them.

 

Thanks again

 

Pete.

I agree.
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