Honda

Have Honda Questions? Ask a Honda Repair Expert.

Ask an Expert,
Get an Answer ASAP!

Honda
This answer was rated:

After my 2004 Honda CRV had to be jump-started, the radio wouldnt

After my 2004 Honda CRV...
After my 2004 Honda CRV had to be jump-started, the radio wouldn't come on and showed an error code 2. How do I reset it?
Show More
Show Less
Ask Your Own Honda Question
Answered in 20 minutes by:
1/22/2009
thebesthonda
thebesthonda, ASE MasterTechnician
Category: Honda
Satisfied Customers: 3,084
Experience: 26 years experience
Verified

Hello! Look for your radio code I.D. card. Looks like a drivers license sized card with the radio code on it. If you can't find it either in your glove box or written in your owners manual, look for a white sticker inside your glove box. It will have the code on it.

 

Remove your negative battery cable for 10 seconds to reset the radio, then enter this code. If you can not find your code in your vehicle, remove the radio and send me the serial number and I will send your code to you. Thanks!

thebesthonda
thebesthonda, ASE MasterTechnician
Category: Honda
Satisfied Customers: 3,084
Experience: 26 years experience
Verified
thebesthonda and 87 other Honda Specialists are ready to help you
Ask your own question now
Hello. I was just contacted by another expert ( acruramstr ) that told me if you could not find your code, rather than remove your radio, you could press and hold the 1 and 6 preset buttons at the same time and your serial number will show on the screen. Send me those numbers and i will get your code for you, but hopefully you will find them inside the vehicle. Thanks!
Ask Your Own Honda Question
Hello. I was just contacted by another expert ( acuramstr ) that told me if you could not find your code, rather than remove your radio, you could press and hold the 1 and 6 preset buttons at the same time and your serial number will show on the screen. Send me those numbers and i will get your code for you, but hopefully you will find them inside the vehicle. Thanks!
Ask Your Own Honda Question
Customer reply replied 8 years ago

Unfortunately, though we bought the car used and certified from a Honda dealer, it came with no manual, nor is there a sticker in the glove compartment. I tried pressing the 1 and 6 preset buttons, and got "COdE E", but nothing else.

 

I don't know how to pull out the radio. Does it just take a screw driver to wedge it a little and then pull?

John G.
John G., Honda Technician
Category: Honda
Satisfied Customers: 2,652
Experience: Dealership tech since 1982. ASE and Honda Master Technician.
Verified

Hi, NO dont pry the radio.

I can help you since chuck is off. You dont need to pay more

The radio has been locked because the wrong code ahs been entered too many times

disconnect your battery for 2 minutes and reconnect it.

Then do the 1-6 thing.

to get the serial number

Ask Your Own Honda Question
Customer reply replied 8 years ago
THANK YOU! Does disconnecting the battery mean just the negative cable or both?

just neg

Ask Your Own Honda Question
Customer reply replied 8 years ago
I thought I could see how to disconnect the battery by looking at it, but don't...just unscrew it?
There is a nut, 10mm you need a wrench or plyers to turn the nut, then just pull off the cable
Ask Your Own Honda Question
Customer reply replied 8 years ago
Sorry to report, after 30 minutes of finding the right tools to disconnect, we finally got it and tried twice....but when pressing the 1 and 6 at the same time, all we got was the radio saying code 1 or code 6, etc....no serial number....help!
Steve
Steve, Honda Mechanic
Category: Honda
Satisfied Customers: 3,483
Experience: 13+ years with Honda,ase certified over 25 years
Verified
Looks like the other experts are off line. Let me try to help,follow this if you can to get the number.


graphicMake sure you are still holding the 1 and 6 when you turn it on.
Steve
Steve, Honda Mechanic
Category: Honda
Satisfied Customers: 3,483
Experience: 13+ years with Honda,ase certified over 25 years
Verified
Steve and 87 other Honda Specialists are ready to help you
Ask your own question now

Hello. I was gone for the night. Just wanted to follow up and make sure these other guys got you taken care of?

 

Also, thanks to John and Steve for picking this up.

 

Chuck

Ask Your Own Honda Question
Customer reply replied 8 years ago

Hi Chuck. Yes, they helped me get the serial number for the radio, which took was an adventure. Finally, I got the radio to display the numbers U2702 and L902, so from what I read above it must be 27020902. It was getting late so, we had to give up for the night. I know we need these numbers to move forward. What is the next step?

 

My daughter has the car at school right now, so I won't be able to work with it more until early evening.

Sorry I bailed , had to go to bed

 

Ask Your Own Honda Question
Customer reply replied 8 years ago
No problem, I did too!
acura mstr
acura mstr, Honda Master Tech
Category: Honda
Satisfied Customers: 5,376
Experience: ASE Master tech, , CA smog. ASE L1
Verified

chusk is offline right now so he asked me to send this to you your code is 53144 emter it using the radio preset buttons .

Ask Your Own Honda Question
Customer reply replied 8 years ago
Thanks! I'll try later this afternoon when the car is back, and I'll then get back to Chuck, or you or whoever on the success status.
good luck
Ask Your Own Honda Question
Thanks guys! I was out to lunch.Customer let us know if you need anything else. John, Steve, acuramstr, or I will be glad to assist.
Ask Your Own Honda Question
Customer reply replied 8 years ago

Well, friends, I didn't get it to work. We started over by disconnecting the battery for two minutes, then turned the car on, turned the radio on, entered the code "53144", but just got the err message. Is there anything else we should be doing?

 

Thanks!

I re checked the serial number just now to verify the code and it is correct just a acuramstr stated. When you dis connect the battery for 2 minutes, then reconnect it, and turn the radio on, the radio does have the word "code" on the screen, correct?
Ask Your Own Honda Question
Customer reply replied 8 years ago
Yes, the word "code" does appear.

That meens the radio is ready to accept the code and should start working when the code is entered...weird.

Can you press the 1 and 6 buttons again to be sure the numbers 27020902 are accurate?

I contacted acuramstr again for his support also. Let's double check the serial number and take it from there.

Ask Your Own Honda Question
Customer reply replied 8 years ago
Actually, it shows up as U2702, L902. I just figured that the 902 was actually supposed to have the 0 in front of it, since it was supposed to be an 8-digit code.
I am corresponding with acuramstr. We will get this figured out.
Ask Your Own Honda Question

Hello. I was just contacted by acuramstr. Remove the battery cable again to clear everything before entering the code. This was his response below. Let me know what happens. Thanks. Chuck.

 

From acuramstr:

"ok lets try this I put the 0 at the end and got 13255 if that wont work have him call acura 1-800-382-2238"

Ask Your Own Honda Question

Or you may have to pull the radio out and get the serial number the old fashioned way.

 

Here are the instructions sent by acuramstr.

 

click here and here

Ask Your Own Honda Question
Customer reply replied 8 years ago

Hi Chuck, and other advisors - Regarding the question above, I've tried the two possible codes and neither one worked. Taking the entire audio unit out sounds like more than I am up for, especially since I have no idea what the "anti-theft" code would be. In any case, I called the dealership to find out if they had the code and was advised that they would remove the radio and get the code for me on a "one time for free" basis.

 

Thanks for trying to help! You've been so patient and definitely gone above and beyond. I will use your service again!

That is very nice of your dealership. I am glad to see they are taking care of you. I appreciate your kind words and I want to thank you for your your patience also. Speaking on behalf of all the experts involved, we were glad to be of assistance to you. If I can ever assist you with anything else, I will be more than happy to.

 

Chuck

Ask Your Own Honda Question
Ask Steve Your Own Question
Steve
Steve
Steve, Honda Mechanic
Category: Honda
Satisfied Customers: 3,483
3,483 Satisfied Customers
Experience: 13+ years with Honda,ase certified over 25 years

Steve is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you very much for saving my daughter and her family a lot of money on her Honda. You are definitely on my list for future help. Thanks, again.

FredUSA

I just heard from my mechanic. You were right...a $45.00 job. THANK YOU!! Your response was received in less than 10 minutes!!

Linda B.USA

Your answers were clear and the diagrams were perfect. Dealer wanted $87 for an hour of labor and even I did it in 15 minutes.

EdUSA

HONDA PLATINUM was great. I really appreciate his help. I was ready to trade my new Honda until he told me to wait until I got 3,000 miles on it and my gas mileage would get much better.

SummerUSA

I took the Power Steering O-Ring service bulletin linked from JustAnswer to my Acura dealer, and not only did they no-charge the o-ring, they also replaced the power steering pump at no cost.

Gary RStevenson Ranch, CA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Kyle N.

Kyle N.

Honda Master Tech

3,635 satisfied customers

Honda Dealer Tech, ASE Master Auto Tech

John G.

John G.

Honda Technician

2,652 satisfied customers

Dealership tech since 1982. ASE and Honda Master Technician.

Chris (aka-Moose)

Chris (aka-Moose)

Technician

531 satisfied customers

16 years of experience

Marty

Marty

Bosch Master Tech

131 satisfied customers

Bosch Certified Master Technician

Amedee

Amedee

Former ASE Master Technician

1,417 satisfied customers

ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector

Ron

Ron

ASE Certified Technician

399 satisfied customers

ASE Certified Tech 34 years.

thebesthonda

thebesthonda

ASE MasterTechnician

3,084 satisfied customers

26 years experience

< Previous | Next >

Related Honda Questions
On the dash the key is shown in icon form and the shape next
on the dash the key is shown in icon form and the shape next to it is bliking … read more
MASTER TECH
MASTER TECH
Master Tech
Vocational, Technical or Trade Scho
4,807 satisfied customers
What is an accurate way to tell if my motor mount has
Hi what is an accurate way to tell if my motor mount has malfunction on my 07 Honda Civic Hybrid.… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Will a Bosch OBD 1100 connect to a 2004 Honda Accord? Tried
Will a Bosch OBD 1100 connect to a 2004 Honda Accord? … read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
My Son's 2009 Honda Accord 3.5L has the check engine light
Hi, My Son's 2009 Honda Accord 3.5L has the check engine light coming on. We checked the code at Autozone and it indicated that the oil pressure switch needed to be replaced. So now I'm trying to figu… read more
roy
roy
Associate Degree
3 satisfied customers
To make a conversion from timing belt to timing chain thank
hello I'm Trying to make a conversion from timing belt to timing chain thank you. T sorry. … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
My 2008 Odyssey alarm won't turn off, it seems. Drained my
My 2008 Odyssey alarm won't turn off, it seems. Drained my battery last night because the lights wouldn't turn off. … read more
Stephen, MBA
Stephen, MBA
Master's Degree
166 satisfied customers
Tachometer and temperature gauges are inoperable and the
tachometer and temperature gauges are inoperable and the engine will not rev over 2000rpm … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
85 satisfied customers
Locked in park. No brake lights. I replaced the switch... I
Locked in park. No brake lights. I replaced the switch... … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
My ima chug asst and bat all show 0 on my 2003 civic hybrid
my ima chug asst and bat all show 0 on my 2003 civic hybrid was wondering if it could be a fuse … read more
MASTER TECH
MASTER TECH
Master Tech
Vocational, Technical or Trade Scho
4,807 satisfied customers
2010 honda accord intermittent hard brake pedal no brakes
2010 honda accord intermittent hard brake pedal no brakes usually happens in cold weather after driving it for a few miles … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
2006 honda civic code ON IMA POA7F CODES RESET AND THAN COME
2006 honda civic code ON IMA POA7F CODES RESET AND THAN COME BACK AFTER DRIVE CYCLE LOOKS TO BE A BEAD BATTERY DO YOU RECOMMEND ANYTHING ELSE LIKE REPROGRAM MODULESIM A PROFESSIONAL SHOPPER… read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
85 satisfied customers
Why in my 2006 Honda crv does the temp gauge dash light get
why in my 2006 Honda crv does the temp gauge dash light get a lower wattage bulb, its on but not the same wattage as the rest. Does it interfere with the gauge … read more
Marty
Marty
Bosch Master Tech
Associate Degree
131 satisfied customers
I would like to find out where the Brake booster check valve
I would like to find out where the Brake booster check valve is on a 2011 Honda Pilot. Is it built into the brake booster, or the vacuum line. Can it be replaced without replacing the booster itself. … read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
Honda Accord 1995 V6. The starter won't react on the key
Honda Accord 1995 V6. The starter won't react on the key turn. No solenoid, no motor turn. All lights, locks, dashboard fan etc. are working. Yesterday everything was OK with the starter. … read more
Eric
Eric
Auto Technician
589 satisfied customers
I need the wiring diagram for a 2004 Honda civic EX radio. I
I need the wiring diagram for a 2004 Honda civic EX radio … read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
Vtm4 light is on at dash. 2011 Honda pilot lx. Fix it my
Vtm4 light is on at dash JA: Have you checked the fuses? The dashboard bulbs? Customer: Yes JA: What is the model/year of your Honda? Customer: Yes JA: What year is your Honda? Customer: 2011 Honda pi… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I believe my heater control valve is not closing all the
I believe my heater control valve is not closing all the way, reducing the effect of my ac. Where is it on the engine in a 1997 Acura Integra? Can I adjust the cable? Or is "repair only by replacement… read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
I have a 2013 Honda CRV. During the cold weather I have
I have a 2013 Honda CRV. During the cold weather I have noticed that when I start the car it sounds ok. When it has sat for a few hours and I start it and shift it into reverse it has a rattle. When I… read more
Mechanic01
Mechanic01
1,659 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x